It was different

Empress of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: September 22, 2016
Ship: Empress of the Seas
Cabin Type: Suite
Cabin Number: 8006
Traveled As: Family (older children)
Reviewed: 11 months ago

We were surprised to see all the non-inclusive, nickel and dinging.  You actually had to pay $2 for popcorn at a venue.

 

If you book first or business class on an airline, you are covered for everything.  Why would a suite not have special amenities?

 

We were billed for everything from daily tips to internet on a multi thousand dollar suite.

 

We did not have one proficient person to explain the beverage ticket so we just paid ourselves. We didn't mind paying $50 a night for an $8 bottle of wine at dinner each night, but not being able to bring (according to you FAQs) one great bottle aboard for a suite seems to be an issue.

 

We've had 1000 ft + suites on other cruise lines, we felt like we booked on Carnival...not good!

 

The staff made up for most of the inconvenience.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Beautiful cabin, BUT the air did not work most of the time or not at all for severely hot weather. It was difficult to enjoy a large suite especially to sleep.

Ship Tip

Prices for the beverages passes were unreasonable for what you get for free on other cruise lines.

5 out of 5
5 out of 5
5 out of 5
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