Beautiful Scenery on a tired ship

Emerald Princess Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.6 out of 5
Emerald Princess

Sail date: September 07, 2024

Ship: Emerald Princess

Cabin number: GUAR

Traveled as: Couple

Reviewed: 2 months ago

Review summary

The itinerary was fabulous. Loved all clean stops. The Emerald Princess is old and outdated. The staff with the exception of the Cruise director team of Holly, Tanya, Josie, Philitha, JD and CS made our trip in the evenings so fun with hours of entertainment. The food leaves a lot to be desired. Limited menu choices and was not very tasty. There should have been more food related to the location. Sabatini was excellent should have booked them for other nights. Crown Grill is the same menu and is good. This was our first time near the back of the boat and it’s so loud when you come into port and leave wouldn’t stay in that location.

Embarkation

3 out of 5
took too long

Ship experiences

Food and Dining

2 out of 5
The food choices were limited and not very tasty

Onboard Activities

5 out of 5
We enjoyed the trivia and game shows. Too cool for the pool.

Service and Staff

3 out of 5
Staff not super friendly most couldn’t wait until their contract is done. Service was so slow in bars they were often just standing around talking to each other. Room steward was good always trying to please.

Ship Quality

3 out of 5
The common bathrooms were often broken and dirty. Seem to have less staff to maintain than. Layout is good.

Cabin / Stateroom

3 out of 5
Size is great, the auto lighting is terrible for those who don’t like lights going on in the middle of the night. Cabin while outdated was clean. No charging ports available on both sides of bed.

Ship tip

Book more specialty restaurants. Expect main dining rooms to take 2 hours to eat.

Ports of call

Quebec City, Quebec

5 out of 5

SAGUENAY, QUEBEC, CANADA

4 out of 5

Charlottetown, Prince Edward Island

3 out of 5

Sydney, Nova Scotia

4 out of 5

Halifax, Nova Scotia

5 out of 5

Saint John, New Brunswick

5 out of 5

Portland, Maine

5 out of 5

Boston, Massachusetts

5 out of 5

Disembarkation

5 out of 5
Excellent fast and efficient until you got to taxi line.
Was this review helpful? 5

7 Comments

1960cruiser     2 months ago

I cruised on Emerald a couple of years ago and had a great time with great food. I suppose it's all perspective, but I always have a great meal in the MDR on all my Princess cruises, with little if any complaints, and dinner rarely went beyond an hour. I guess I just spend more time enjoying my cruises, rather than finding petty issues to complain about.

bndfromaz     2 months ago

Thank you for the review.

javawoody     2 months ago

Appreciate the feedback

AuntPinkie     2 months ago

Appreciate your feedback. Glad you enjoyed your ports of call. Sorry you didn’t enjoy the ship.

justkaty     2 months ago

Sorry to hear you had such a disappointing cruise!

cruising2004     2 months ago

Thank you for your review.

HeavySeas     2 months ago

Thanks for sharing your cruise experience