The cruise was very nice. Just be aware…border control is a nightmare, Take an excursion to get off early.
Embarkation
5 out of 5
We arrived late at 2:30 and we got on the ship in less than 5 minutes.
Ship experiences
Food and Dining
3 out of 5
Be aware Princess plus lunch deal doesn’t work on this ship. This ship doesn’t have any specialty lunch venues. You can use your package for dinner at Salty dog pub or Planks, but reservations are impossible to get. There is no easily found information on how to use this perk either. The app doesn’t have a any info about the venues t all. Very disappointing!
Onboard Activities
2 out of 5
We had a hard time finding activities. This is an older ship with very little going on.
Entertainment
3 out of 5
We saw the rock opera show. It was entertaining.
Club Fusion
2 out of 5
The set is strange. We ever designed the area must have been off that day.
Service and Staff
4 out of 5
The staff was very nice, service in mdr was great.
Ship Quality
3 out of 5
What can I say? Emerald is a older ship. It is difficult getting to the dining rooms as you have to either go up or down a floor to get to them.
Cabin / Stateroom
4 out of 5
We had an ocean view cabin. It was comfortable and the view was half obstructed. The cabin was nice and quiet. My only complaint about the cabin, the bathroom shower curtain was too short and water leaked everywhere during my shower. I would have wet feet trying to towel off.
Ship tip
The border control process is a nightmare! We lost 6 hours of port time waiting to go through the process. The border protection officer said Princess could pay for facial recognition, but chose not too. If you want to get off the ship early, buy a ship excursion, they get priority. We were still waiting at 2:30 to go through immigration and the excursions were already coming back. Princess needs to warn people this could happen! Now this horrible experience and process will be all we remember about our Emerald Princess cruise.
Portland in August was crowded and walking was difficult with the crowds. I definitely recommend taking a Ship excursion in this port. Note: Each passenger will have to go through border control at this stop. Princess has a very bad system. Expect to have a long wait!
PEI is absolutely beautiful. Wish the cruise gave us more time here. Our port back on board time was 1:30 and then we couldn’t leave due to high winds. I would say more time here and less in Portland, Maine.
We visited Anne of Green gable and enjoyed the drive.
I was on this ship for the July 13th sailing. It took over two hours to board standing outside in the heat. At Portland it took about 3 hours to go through customs. And we were near the middle of the groups.
This doesn't seem right at all. I used to watch the Love Boat all the time and I don't remember one episode where they were delayed by the border control.
Agreed that going thru customs mid-cruise sucks. Did they say what the actual problem was that caused your six hour customs process? The passengers on previous cruises on this ship and itinerary apparently did not have any hold up. Must have been a problem just on that date.
Yes, we were involved in that sh*t show 2 weeks ago. We were lucky to have a 10:50 appointment, but we got in an hour earlier than expected as there was no,lineup at that moment
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