PRINCESS MISSED THE MARK

Emerald Princess Cruise Review to Coastal - West Coast

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3.3 out of 5
Verified Review
Emerald Princess

5 Night West Coast Getaway With San Francisco (Los Angeles Roundtrip)

Sail date: July 01, 2023

Ship: Emerald Princess

Cabin type: Balcony

Cabin number: B619

Traveled as: Couple

Reviewed: 1 year ago

Review summary

EMBARKATION SUCKED, WIFES MEDALLION RARELY WORKED, APP WAS INCONSISTENT AND FOOD/BAR ORDERS NEVER CAME OR WERE CANCELLED....OF COURSE I WAS CHARGED EVEN THOUGH I HAD PREMIER PACKAGE. RESERVATIONS WERE POINTLESS, LINES FOR MDR WERE ENDLESS (WITH RESERVATIONS) AND WIFE BEING COMPLETELY IGNORED ON HER B-DAY CRUISE. HONESTLY, SO MUCH MORE BUT I THINK I MADE MY POINT.

Embarkation

1 out of 5
LONG LINES AND A CRAZY AMOUNT OF PEOPLE ARRIVING WELL AHEAD OF THE CHECK-IN TIME. WHATS THE POINT OF EARLY CHECK-IN WHEN YOU DONT ENFORCE ANYTHING?

Ship experiences

Food and Dining

2 out of 5
LONG LINES, RESERVATIONS WERE POINTLESS, FOOD QUALITY MEDIOCRE

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

3 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
MUCH SMALLER THAN RC BALCONY ROOMS. SHIP WAS BUILT IN 2007 AND REFURBED IN 2017. OVERALL NOT BAD FOR THE AGE

Ship tip

BE PATIENT....HOPEFULLY THEYLL GET AROUND TO IT.

Ports of call

San Pedro (Los Angeles), California

4 out of 5

Ensenada, Mexico

4 out of 5

San Francisco, California

5 out of 5

Disembarkation

3 out of 5
USUAL....WE DRAW THE EARLIEST TIMES AND NEVER FIND A PLACE TO EAT. CREWMEMBERS SEEM TO WANT YOU OFF THE SHIP
Was this review helpful? 21

11 Comments

nancyandlisa    1 year ago

I Love Princess!!!!!

Ladyjunecliff    1 year ago

Thanks for the review. My medallion stopped working after 4 days of a 7 day cruise. My steward advised me to see guest services. They put a new battery in. Still didnt work. Called them and they were able to fix it. I feel your pain.

Ship2Shora    1 year ago

Thanks for the detes 😎

willwork4cruz    1 year ago

Deboftheseas, I really want to go on Celebrity in the Mediterranean. I recently went on two Celebrity ships and then a Princess. The Millennium food was not very good, the Solstice was pretty good but the Island Princess was a little better. Maybe Celebrity kicks it up on notch on their home turf.

AuntPinkie    1 year ago

Appreciate your detailed feedback. Sorry this cruise didn’t meet your expectations. Please, if you post again, don’t shout.

javawoody    1 year ago

Appreciate your comments

cruising2004    1 year ago

Sorry you were disappointed with your cruise. Hope your next cruise will have a different outcome. Thank you for sharing your experience.

deboftheseas    1 year ago

We board in 8 days….I’m just hoping they cook the scrambled eggs on this ship. On the Regal in March they were runny wet, disgusting. Hopping food overall is better. We just did 10 nights on Celebrity in the Med….heads up Princess fans….you need to switch cruise lines. Celebrity is so much more superior in food

deboftheseas    1 year ago

About the Birthday Cruise….unless you pay to decorate or do something, and notify them it’s a birthday, where all they do is bring a tiny cake to the dining room table and sing Happy Birthday, that’s all you get. In defence of all Cruise lines, everybody is generally celebrating something….they don’t give away things like champagne, wine, chocolates etc….they’d be broke…..you notify them, they supply a small cake…that’s all ya get buddy

karlgrgurich    1 year ago

Ya…sorry for your experience. We too have never had that experience.

Gwbigdog    1 year ago

Oops sorry 😞 thanks, not like any Princess Cruise I've ever been on

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