Our 50th Wedding Anniversary would have been perfect if we had gotten the Cabin with an outstanding view that was shown on website & what we had paid for. We decided to pay the extra for a balcony room since it was 28 days long. Total disappointment!

Emerald Princess Cruise Review to South Pacific

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

4.2 out of 5
Emerald Princess

28 Night Hawaii/Tahiti/Samoa (Los Angeles Roundtrip)

Sail date: October 23, 2018

Ship: Emerald Princess

Cabin type: Balcony

Cabin number: L202

Traveled as: Couple

Reviewed: 2 years ago

Review summary

For the most part our cruise was wonderful. Our cabin steward was wonderful and most servers and others were great. Food was great with many choices. However, we chose a balcony room and paid a much higher price for it so we were very disappointed in the obstructed view we received. We could have saved a lot of money with an ocean-view cabin. We are still waiting on a response from Princess which will determine if we go on another Princess Cruise. We have been on many cruises are Platinum with NCL & have never had a balcony with a steel wall railing. So disappointing!

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5
Most of the ship was clean & in good shape. However, the balcony with the steel walls that blocked our view were also in bad need of repair. Paint peeling off & rusted...definitely needed to be fixed.

Cabin / Stateroom

2 out of 5

Ship tip

Make sure that you are guaranteed a glass railing if you book a balcony room. If you get a steel wall, view will be blocked when sitting in cabin or lying in bed and also when sitting on deck itself.

Ports of call

Hilo, Hawaii

5 out of 5

Honolulu, Oahu

5 out of 5

Nawiliwili, Kauai

5 out of 5

Lahaina, Maui

5 out of 5

Cross International Dateline

5 out of 5

Pago Pago, American Samoa

5 out of 5

Apia, Samoa

5 out of 5

Bora Bora, French Polynesia

5 out of 5

Papeete, Tahiti

5 out of 5

Moorea, French Polynesia

5 out of 5

Disembarkation

2 out of 5
The embarkation was so smooth & organized that was shocked at how disorganized the disembarkation seemed. Almost missed our flight due to long lines disembarking & waiting on shuttle.
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