Good and Bad

Emerald Princess Cruise Review to South America

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 17

Overall rating:

3.7 out of 5
Emerald Princess

30 Night Andes & Cape Horn Grand Adventure (Buenos Aires To Los Angeles)

Sail date: February 28, 2018

Ship: Emerald Princess

Cabin type: Oceanview

Cabin number: E414

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Shore excursions were too expensive!!!!! We did one that was the best value - $29.95 Top 10 places to visit in Puerto Vallarta

Embarkation

5 out of 5
Very smooth and easy as we were told to embark at 4pm.

Ship experiences

Food and Dining

3 out of 5
Botticelli was good, Share was excellent, Crab Caribe was good but Horison Court was not that good at times. Indian buffer was very good.

Onboard Activities

3 out of 5
Gym

Entertainment

4 out of 5
Disappointed that Production shows were repeated diring second leg of our 14 days cruise. We were on 30 days cruise

Service and Staff

4 out of 5
Room steward Walikarto was very good, Oscar and Sidh served us well in Botticelli, Ryan and Christopher were very good in Vines

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
Everything in the cabin was fine especially our view. It was unobstructed but the constant clanking of the metal door early in the morning (5.30 am to 7.30am) keeps waking us up. We complained only on the last two days and it improved slightly!!!!! Terrible location of this room.

Ports of call

Buenos Aires, Argentina

5 out of 5
No we did our own

Montevideo, Uruguay

4 out of 5
No we walked around the port

Puerto Madryn, Argentina

4 out of 5

Port Stanley, Falkland Islands

4 out of 5
No we walked around the port

Ushuaia, Tierra Del Fuego, Argentina

4 out of 5

Punta Arenas, Chile

4 out of 5
No we did our own excursion

Puerto Montt, Chile

4 out of 5
No we did our own

San Antonio, Chile

4 out of 5
No we did our own

Disembarkation

2 out of 5
The worst disembarkation of any cruise. Told to wait in the Club Fusion at 9.25am but could only get off the ship at 11.30. After getting off the ship we had to wait nearly 2 hours for Custom clearance. By the time we finished we collected our baggage at around 2pm.
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