Good To Get Away!!!

Emerald Princess Cruise Review to Caribbean - Western

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

3 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: February 08, 2015
Ship: Emerald Princess
Cabin Type: Balcony
Cabin Number: C320
Traveled As: Couple
Reviewed: 3 years ago

We are Princess Platinum members and have sailed on the Emerald Princess before.  Being a Platinum member affords you some privileges, but this this time we had a couple of mishaps. The extra care (e.g. no robes in room, which we requested on cruise personalizer; husband ordered champagne breakfast, red roses, and godiva choc. to surprise me on my birthday 2/10 and notice was put in room when we boarded...breakfast had to be re-ordered, flowers had to be ordered by concierge and pink roses arrived and candy had to be physically picked up in gift shop; our children ordered champagne and choc. covered strawberries to be delivered on 2/13 (special day for us) and notice of champagne and gift in room on 2/10 with note to deliver champagne that day....however, strawberries did arrive on 13th (Note specifically said "Happy Friday the 13th"!!! The only other compaint we had was for Sabatini's Specialty Restaurant.  We had gone in the past, and it was terrific, this time we went 2x and it was not .  When you pay $25 pp. cover each time, you expect a classier experience.  An Italian specialty restaurant should have waiters that understand English instead of a Filipino waiter who didn't, although he was very nice, he didn't understand when we wanted a prociutto appetizer.  You do come to expect a higher calibre in a restaurant we paid extra for, like at Crown Restaurant, which was outstanding.  Service and meal was great!  Since we are cruisers, we probably noticed that things have changed more than the average person.  With the exception of these experiences, all and all the cruise made it good for us to get away from winter in the Midwest!

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Clean and comfortable with an exceptional balcony!

Ship Tip

Cruise is a lot more casual than it used to be, so don't bring a lot of clothes!

3 out of 5
Stayed overnight at Marriott so didn't see much of Houston
3 out of 5
Took island tour by ourselves, beaches were nice
3 out of 5
Typical shopping at port; took island tour, not much to see.
5 out of 5
We were in Cozumel before and liked it so there are lots of things to do
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