Customer service is great but I don’t feel safe.

Disney Wonder Cruise Review to Mexico

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 18

Overall rating:

3.7 out of 5
Verified Review
Disney Wonder

5 Night Baja Mexico (San Diego Roundtrip)

Sail date: September 14, 2018

Ship: Disney Wonder

Cabin type: Oceanview

Cabin number: 6510

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

I do not feel safe due to an incident happened to my child. She’s got a black eye from bumping her face on the glass (one that has metal) on top of the food at Cabana’s buffet. This was our first family cruise and it was stressful for a mom like me after all the inconvinience.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5
There was a leak coming from the AC. They fixed it twice but was still leaking. Very inconvinient. Wish they moved us to another stateroom.

Ship tip

Make sure the Oceaneer staff will cut the lock on the kids bracelet properly. My youngest got a long deep cut on her legs.

Ports of call

San Diego, California

4 out of 5

Cabo San Lucas, Mexico

4 out of 5

Ensenada, Mexico

4 out of 5

Disembarkation

4 out of 5
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