Not happy that I paid for something through BJ's that I did not receive.

Disney Fantasy Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 22

Overall rating:

5 out of 5
Verified Review
Disney Fantasy

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: April 08, 2017

Ship: Disney Fantasy

Cabin type: Oceanview

Cabin number: 7512

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

I paid for a shore excursion and when I arrived and checked into guest services there was no record of the transaction even though it had been taken out of my account. Who do I contact about a refund so that I can recoup the money that I had to pay to do the shore excursion through guest services on the ship?

Ship experiences

Food and Dining

5 out of 5


5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

3 out of 5

Tortola, British Virgin Islands

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Castaway Cay (Disney Private Island)

3 out of 5
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