Overrated

Item: Disney Dream
Rating: 3.3
Author: Familylove6

Disney Dream Cruise Review to Caribbean - Bahamas

Familylove6

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 52

Overall rating:

3.3 out of 5

Verified Review

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: October 11, 2019

Ship: Disney Dream

Cabin type: Balcony

Cabin number: 9024

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Considering that it is Disney, this cruise didn’t meet our expectations. In my opinion there was not enough and properly trained staff. If you are going with young children make sure you take time to check for the activities before hand and plan accordingly especially if you want to take pictures with characters. There are not as many of them and they are only available at specific times so if you get to the line too late the staff will just tell you you cannot make the line and miss meeting with the character. If you want the picture package, make sure you keep on top of the photographers otherwise you will pay and not get too many pictures. My older children thought it was an okay cruise, but not the best.

Embarkation

3 out of 5

Pretty fast but was hoping to be welcomed by characters and more magic.

Ship experiences

Food and Dining

3 out of 5

Main dining rooms were pretty good and servers were attentive. No buffets open after midnight, so you will need to do room service (no fee).

Onboard Activities

3 out of 5

Activities were more concentrated on young children.

Entertainment

2 out of 5

It was more staff than characters. It was an ok experience.

Children's Programs

3 out of 5

Clubs were nicely decorated but staff lacked to properly assist children.

Service and Staff

1 out of 5

Room steward and waiters were excellent but other staff lacked customer service. For instance, one family was trying to get a picture so I asked to take it for them and at the same time a staff goes right behind them to wipe the glass area where they were standing by. Coming off the ship, another staff was sitting on someone’s luggage. I thought that both experiences were rude and completely unprofessional.

Ship Quality

1 out of 5

Very spacious and very clean was great.

Cabin / Stateroom

5 out of 5

Great!

Ship tip

Do an extensive research before booking.

Thumbs up

Ports of call

Port Canaveral, Florida

4 out of 5

It was pretty good.

Thumbs Up 0

Nassau, Bahamas

5 out of 5

We did a tour through a third party but had an excellent time.

Thumbs Up 0

Castaway Cay (Disney Private Island)

4 out of 5

The island is beautiful and very well constructed. However, there was little assistance when coming in to the beach area. We would ask for assistance but most staff will tell us to ask someone else as if they did not know.

Thumbs Up 0

Disembarkation

4 out of 5

It went okay.

Traveler Photos

Boomer that on my “professional” pictures there was work being done in the background.

2 Comments

Gwbigdog 1 year ago

Thanks for sharing

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jazziearms 5 years ago

I agree we went last year for my sons make a wish cruise it was horrible stood in line forever then when it was his turn to meet character they walked away left him crying he was the last child never again will I do anything Disney related just got in carnival they treated my son like royalty everyone on ship knew his name . Food was not good either our server and room steward was great my son got sick second night was quarantined to room until end of cruise and stayed sick a month they not as clean as carnival

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