Great experience on-ship, not so good off ship

Disney Dream Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 30

Overall rating:

3 out of 5
Verified Review
Disney Dream

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: September 03, 2018

Ship: Disney Dream

Cabin type: Balcony

Cabin number: 10086

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

All of the experiences we had on ship were amazing. Everything off the ship was a complete disaster. Some of these Disney can control, specifically check-in and the experiences at Castaway Cay.

Embarkation

1 out of 5
Port employees were racist, Disney cruise employees on port were the same. Embarkation drill was crowded and embarkation ceremony was crowded even for a cruise ship

Ship experiences

Food and Dining

2 out of 5
The food wasn't bad but wasn't good. It was edible. Nothing had any flavor. This was in the dining rooms or Cabana's buffet.

Onboard Activities

4 out of 5
Really good onboard activities for the kids. Still had long lines to meet characters.

Entertainment

5 out of 5
Great themed shows that included a lot of disney characters (including a pirate themed fireworks show including Jack Sparrow).

Children's Programs

5 out of 5
Excellent kids clubs and activities.

Service and Staff

5 out of 5
All on board staff were very friendly and always willing to answer questions.

Ship Quality

5 out of 5
Easy to navigate the ship. All common areas were well maintained and always clean.

Cabin / Stateroom

5 out of 5
Good size cabin that was cleaned 3 times a day. It had two bathrooms and a great view from mid-ship.

Ship tip

Get on early when embarking to start taking advantage of on board buffet.

Ports of call

Port Canaveral, Florida

1 out of 5
Racist port employees. Complete lack of diversity in employment.

Nassau, Bahamas

1 out of 5
Very undeveloped tourist port. Beaches in Nassau are private and not accessible from the port by walking.

Castaway Cay (Disney Private Island)

1 out of 5
Even though these are all disney employees, you will get the same Bahamanian customer service level.

Disembarkation

1 out of 5
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