Extremely Disappointing Trip

Really

Please do the rest of us a favor and just stop cruising.

Been on 10 Disney cruises and have never been expected to give additional tips. Personally I do tip certain crew members extra for exceptional service but if you paid gratuity in advance just put the receipts for individual servers etc that they give you at the end of the cruise into the envelope. No additional needed but from here on out you may want to consider another form of vacation. I have never had anything less than stellar service from these hard working crew members.

We always give extra to our servers and room steward because they work very hard and deserve extra. I love all the different languages and never had a problem understanding them.

We stopped tipping all the “extra people” and gave extra to our servers and the cabin stewards.

First of all, we am not affiliated with Disney in any way. We are only satisfied customers. We have been on 5 Disney Dream cruises (and 2 on the Disney Fantasy). We have also scheduled 2 more Dream cruises and 1 more Fantasy cruise. This ship is always clean inside and out. We have never felt pressured to tip any crew member but do so to indicate great service. The prepaid gratuities the dining room staff and room stewards receive are their only pay for the cruise. I would agree with you that these people deserve a higher wage because they work hard many hours per day and do not go home for many months at a time. There are some language barriers because of the diverse staff on board. Instead of complaining about it, turn it into a learning moment for you and your children to find about other cultures and teach the crew about where you are from. We have sailed from the Disney Cruise Terminal at Port Canaveral on 7 occasions. Disney staff members have always been friendly and willing to help with any questions or concerns that might come up. Your comment about overcrowding on the ship puzzles me because I am not sure what you expected. Anytime you put 4000 people on a ship, you are going to run into people and they are going to run into you. However, any number of times on various cruises, we have gotten on the main elevators in the mid-ship area and we were the only people on that elevator. We walk down hallways and we are the only people there. Obviously, any ship-wide events such as dining times, the sail-away party, or pirate night mean that many people will be in a smaller space. You just have to live with it or don't go. You are not required to attend. If you have special dietary requests, did you talk to your servicer or guest relations? At Castaway Cay, when did you go to the island? As the old saying goes, the early cruiser gets the chair. I am sorry that you didn't enjoy cruising with Disney. Did you ever take the time to have a conversation with supervisors or officers on the ship about your concern. I have always found that they will do whatever it takes to make guests happy but they do need to know what the problem is. They can't read your mind. You are entitled to your opinion but I would highly recommend Disney Cruises to anyone that asks.

I've loved both cruises I've been on with Disney. We've sailed on both the Dream and the Fantasy and had great times on each cruise. I don't think cruising is for you. Stay home and enjoy.

Been on two cruises on the Dream. The ship was beautiful and clean inside and out. It is a customary at Disney to have a diverse staff, but they were great and curtious. Our servers and room attendant even greated us by name everytime. service and enrertaiment were second to none. Hard to believe we are talking about the same cruise line

And commenting that people that may not speak perfect English should not be hired is very considerate. Cruise staff work VERY hard, are under paid, spend months without seeing family and have to put up with many obnoxious. They have to hire foreigners because Americans will not do it. They DESERVE those tips. Plan for tips when traveling, whether on cruise or to resort.

For someone who is going to complain about someone else's English, you're grammar could use some work itself. If your kids can't read the signs then they should probably be with you.

I think you should do stay Vacations from now on. Stay away from cruising not for you

Tipping is a very personal action. I do not recall the crew expecting extra tips, but they are ALWAYS appreciative when presented with something extra.

They give you the envelopes to add cash to if you choose to in addition to the 12.00 a day per person that goes to your cabin host/hostess, server, assistant server and head server. If you get spa services, there is an auto 18% gratuity ( clearly stated) and bartenders get 15% auto added as well. Who else were you tipping I wonder? Since there is only one exit off the ship, I don't see how there would need to be signage in corridors telling you how to go to the one and only exit. Same with embarkation. You check in, get a boarding group number, walk onto the ship thru the big gold mickey ears, walk onto the ship with your name announced and then there are lots of folks in the atrium telling you which way to go for lunch, pool etc. Not sure how these could be made better. The character meet and greets happen multiple times a day every day. They are listed along with adult activity options on the daily Navigator you got in your cabin the night before as well as on that in cabin TV. I agree though that you should never sail on Disney again.

Every cruise we have ever been on does that! It is your choice if you use them or not?

You seem like the person that just wants to complain we have been on the dream 6 times and never felt that way the envelopes are for you to put their recommend tip in and it's not mandatory!! Tip as you fill they deserve!!

Gtatuities are just that, and are not mandatory