Extremely Disappointing Trip

Disney Dream Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 36

Overall rating:

2.1 out of 5
Verified Review
Disney Dream

3 Night Bahamas With Halloween On The High Seas (Port Canaveral Roundtrip)

Sail date: October 13, 2017

Ship: Disney Dream

Cabin type: Balcony

Cabin number: 6084

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

We will NEVER go on another cruise by DISNEY! Plus, they "TIP/GRATUITY" you to death!!! DONT THINK THAT YOU CAN ONLY PAY THE MANDATORY DAILY GRATUITY!! EVERYONE EXPECTS AND ADDITIONAL PERSAONAL TIP as well!! They even give you freakin envelopes for ALL your servers, host, etc., to give more tips! It's just out of control!!! Come on Disney, pay YOUR employees a living wage and DONT rely on guests to pay it for you!!!!!!

Embarkation

2 out of 5
Unorganized! Insufficient signage!

Ship experiences

Food and Dining

2 out of 5
Did NOT have a good selection, if any at times, of vegetarian dishes! Food was very often cold or just lukewarm!

Onboard Activities

1 out of 5
Did not have enough characters.... Lines were extremely long to get a picture with one, much to stressful for small kids to wait that long in line... ridiculous! Additionally, insufficient activities for adults.

Entertainment

3 out of 5
Nightly band in lobby was nice.

Children's Programs

4 out of 5

Service and Staff

1 out of 5
COULD NOT UNDERSTAND WHAT THE MAJORITY OF STAFF WHERE SAYING AND/or THEY DID NOT UNDERSTAND US!! We were ALWAYS REPEATING OURSELVES! If they can't SPEAK ENGLISH CLEARLY AND UNDERSTAND CLEARLY what is being said, then DONT HIRE THEM!!! This is one of the MAIN reasons we WONT go on a Disney cruise again!

Ship Quality

2 out of 5
Extremely to CROWDED!! ALWAYS someone bumping into us!! Also, decreases SAFETY on ship by being OVER CROWDED!

Cabin / Stateroom

2 out of 5
Heard toilets being flushed from rooms above and beside us! Sounded like a TRAIN every time, especially while trying to sleep!! Pictures on website were also misleading as to the size and looks of the rooms.

Ship tip

DONT GO! Be prepared to pay way more tips/gratuity than you ever expected!

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

3 out of 5
Atlantis was nice, but not well maintained. Definitely NOT worth the money, unless all you do is STRICTLY use ONLY the pools.

Castaway Cay (Disney Private Island)

1 out of 5
There was NOT enough beach chairs for all guests!!! COMPLETELY UNACCEPTABLE! Try telling your child that you CANT GET ON THE BEACH COZ THERES NO WHERE TO SIT, EVEN ON YOUR OWN TOWELS!! Chairs are packed in like sardines, side to side! There was a great portion of the beach that was restricted to only VIPS, which who knows how a person qualified for that! And to make it worse, no one was even using that area! And this was NOT the adults only beach! It's not like Disney can't afford to open more of the island beach line.... they are just putting as little money into it, to get the biggest PROFIT at the cost of the guests experience!

Disembarkation

3 out of 5
fairly organized, except once again there was insufficient signage as to where to go! This existed throughout the entire trip! Most signage was at the elevators, not in the room corridors or throughout the decks! Come on Disney, spend a little money to provide AMPLE directional signs (more than just 1) in each area! Especially considering KIDS need to be able to follow directional signs EASILY and WITHOUT HUNTING FOR THEM!!!
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