Stateroom Host

Disney Dream Cruise Review to Caribbean - Bahamas

Experience: 1 cruise (first)
Reviews: 2
Helpful Votes: 9

Overall Rating:

4 out of 5
Verified Review

Sail Date: December 21, 2015
Ship: Disney Dream
Cabin Type: Balcony
Cabin Number: 8576
Traveled As: Couple
Reviewed: 2 years ago

First time on a Disney cruise and I was very pleased for the most part.  Food, entertainment, Castaway Cay and overall cleanliness of the ship was great!  I was somewhat disappointed in the stateroom host service we received - or should I say - didn't receive!  The only time we saw our host was when he saw us struggling to bring our bags into our stateroom upon arrival.  We never saw him again!  Trash was never emptied, our ice bucket had water in it for the duration of the cruise and the bed was made with a visibly torn sheet.  This certainly wasn't the level of service that Disney represents that puts them above and beyond other cruise lines.  When I complained, I received an apology and a $40 credit for photos that were already printed.  Talking with others who had been on cruises, this definitely wasn't their experience with their stateroom host and I didn't feel like Disney really cared when we spoke to Guest Services about this.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
Service was fine except for Albert, our stateroom host.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin itself was fine - would have been nice to get some service!
1 out of 5
Was this review helpful? 1

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top