Good Cruise but too crowded

Discovery Princess Cruise Review to Coastal - West Coast

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3.1 out of 5
Verified Review
Discovery Princess

4 Night West Coast Getaway With San Diego (Los Angeles Roundtrip)

Sail date: December 19, 2023

Ship: Discovery Princess

Cabin number: GUAR

Traveled as: Family (young children)

Reviewed: 10 months ago

Review summary

The embarkation process is ridiculous !!! One giant long line and no place for platinum or elite members to go check in separately. The dining reservations are also ridiculous !!! You can't ever book a table at a specialty dining room, but when you go there, they let you in and all the tables are empty. They said its because passengers book tables and then don't cancel them. They should do a better job of managing this issue.

Embarkation

1 out of 5
Long lines to get to the check-in desk and then they couldn't finish checking us in so we had to wait for the IT department and get shuffled around before we could get checked in.

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

4 out of 5

Ship Quality

2 out of 5
For being a new ship, it is not very clean. The carpets are stained and their vacuums don't get them clean.

Cabin / Stateroom

3 out of 5
the carpets are always dirty and the vacuum doesn't pick up stuff or the cabin steward doesn't use the vacuum. There was a piece of fuzz on the carpet that stayed there the entire cruise.

Ship tip

Sail on a smaller ship or on dates when the ship won't sell out. It is much too crowded everywhere and embarkation is ridiculous !!!

Ports of call

Ensenada, Mexico

1 out of 5
nothing to see here

Disembarkation

3 out of 5
the terminal is old and they make you walk all over to get to the customs desk, then all the way back across the whole terminal to get to a car pick up area, which is all in the same area as the embarkation, so there are lines everywhere and no signage
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