Japan did not disappoint, wonderful on so many levels. However the ship did not match expectations sadly
Embarkation
4 out of 5
Ship experiences
Food and Dining
4 out of 5
Initially was placed in a the Vivaldi restaurant and changed to Santa Fe! Glad we did!!
Onboard Activities
2 out of 5
Charge for the Japanese Bath which was a bit steep, felt it should have been accessible
Entertainment
2 out of 5
One nights entertainment was impressive
Service and Staff
3 out of 5
Taken very good care of in Sante Fe restaurant
Ship Quality
1 out of 5
Although recently refurbished decor was tired and dated. Part of the refit was the Japanese Bath which cost extra. Plastic plates and cups in the buffet restaurant!! Some areas looked shabby
Cabin / Stateroom
1 out of 5
Shabby, tired and dated. Grouting on tiles discoloured. Marks on sofa and unpleasant smell.
Bed was super comfortable though.
We expected more from Princess
We agree about Princess ... We expected a higher standard and plastic cups and plates in the Horison was deplorable! We thought it was just us being snobby but clearly, others feel the same .... disappointing 😕
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