Downton Abbey at sea

Crystal Serenity Cruise Review to North America

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 22

Overall Rating:

5 out of 5
Verified Review
New York City to Québec City
Sail Date: October 09, 2016
Ship: Crystal Serenity
Cabin Type: Oceanview
Cabin Number: 7046
Traveled As: Singles/Friends
Reviewed: 1 year ago

 The cruise was like living at Downton Abbey; the service was impeccable the food delicious the atmosphere wonderful. I was especially impressed when I lost a very nice bracelet one night and the next morning there it was in the lost and found; I wonder if that would have happened in any other situation or on any other cruise line. The activities were varied and worthwhile but there were also ample places to just "escape", curl up with a book and enjoy the view. All of the passenger were friendly one was welcome "to join " if there were few empty seats during the pre dinner cocktail gatherings.


My only complaint was the transfer day from Quebec City to Montreal. It was certainly not an "all inclusive " day.  Neither lunch nor dinner was provided. We did have time for a brief lunch in Vieux Montreal but not enough time to walk around that section. Instead of starting the day with a cursory bus tour of Quebec (most people had spent the previous day touring the city), that hour should have been used for exploring Montreal. There were really 9 not 10 all inclusive days. Some of the dissatisfaction could have been reduced if we had been more fully informed about the details of the transit day  - either at the time of booking or on board prior to our disembarking from the ship. More than one bathroom stop between Quebec and Montreal would have been appreciated, as there were no facilities on the bus



Food and Dining

5 out of 5

Onboard Activities

5 out of 5
Excellent. Good variety. Lectures were very informative


5 out of 5
I was impressed by the professional level of the entertainment. Also a good variety

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
A little cramped but attractive and well serviced
5 out of 5
5 out of 5
The previous day's lecture on Halifax made the destination more interesting. Peggy's cove was the highlight
5 out of 5
5 out of 5
Lobster lunch was superb
5 out of 5
5 out of 5
Cruising up the beautiful river was a highlight of the cruise for me

Quebec City, Quebec Did not visit port

This was really not a second day in Quebec
Was this review helpful? 22

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