Crystal Serenity Cruise Review to North America

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Votes
2

5 out of 5

Downton Abbey at sea

Sail Date: October 09, 2016

Reviewed: 1 month ago

Traveled As: Singles/Friends

Room Type: Oceanview

 The cruise was like living at Downton Abbey; the service was impeccable the food delicious the atmosphere wonderful. I was especially impressed when I lost a very nice bracelet one night and the next morning there it was in the lost and found; I wonder if that would have happened in any other situation or on any other cruise line. The activities were varied and worthwhile but there were also ample places to just "escape", curl up with a book and enjoy the view. All of the passenger were friendly one was welcome "to join " if there were few empty seats during the pre dinner cocktail gatherings.

 

My only complaint was the transfer day from Quebec City to Montreal. It was certainly not an "all inclusive " day.  Neither lunch nor dinner was provided. We did have time for a brief lunch in Vieux Montreal but not enough time to walk around that section. Instead of starting the day with a cursory bus tour of Quebec (most people had spent the previous day touring the city), that hour should have been used for exploring Montreal. There were really 9 not 10 all inclusive days. Some of the dissatisfaction could have been reduced if we had been more fully informed about the details of the transit day  - either at the time of booking or on board prior to our disembarking from the ship. More than one bathroom stop between Quebec and Montreal would have been appreciated, as there were no facilities on the bus

 

 

Cabin / Stateroom
A little cramped but attractive and well serviced
Embarkation and Disembarkation
Being greeted with violins and champagne made me feel like I was entering Downton Abbey. The assistance at the Montreal airport was an unexpected and appreciated surprise. Problems with ay transit to Montreal are discussed in my review above
Ship Quality
Destinations and Excursions
Onboard Activities
Excellent. Good variety. Lectures were very informative
Entertainment
I was impressed by the professional level of the entertainment. Also a good variety
Service and Staff
Food and Dining
New York, New York
Halifax, Nova Scotia
The previous day's lecture on Halifax made the destination more interesting. Peggy's cove was the highlight
Sydney, Nova Scotia
Prince Edward Island/Charlottetown
Lobster lunch was superb
Gaspe
Saguenay
Cruising up the beautiful river was a highlight of the cruise for me
Quebec City, Quebec This was really not a second day in Quebec


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