Disappointing

Crown Princess Cruise Review to Alaska - Inside Passage

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 15

Overall rating:

1.5 out of 5
Crown Princess

11 Night Alaska Inside Passage (Vancouver Roundtrip)

Sail date: August 04, 2023

Ship: Crown Princess

Cabin type: Inside

Cabin number: B714

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Terrible food, and waited over 3 hours to get a pizza for room service. The scam you with the on board packages and excursions.

Embarkation

1 out of 5
Incredibly long lines. Evertime we got through a line, there was yet another line, and we showed up 3 and a half hours before our departure.

Ship experiences

Food and Dining

1 out of 5
Food in every standard restaurant was significantly worse than a university or highschool cafeteria. Waited 3 hours for a pizza through room service, that showed up without any of the sides I requested and was not even cut

Onboard Activities

1 out of 5
It appeared as though there were planned events, as it says in the itinerary but they were mostly just thrown together with little thought.

Entertainment

1 out of 5

Service and Staff

2 out of 5
Our steward was admittedly fantastic. All other service was submitted par. I can tell the people work hard but are seriously lacking direction and leadership. We waited over 3 hours for a sandwich from room service, and this was the last straw for me, and is why I decided to submit this review. We called 3 times checking up on our order. The first, they said they couldn't find our order which I was looking at through the app, and had been over an hour at that point. By the time it arrives, all the food was cold, like it had sat our for over an hour.

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Do not get any on board packages. they are a complete scam. Even if you drink excessive amounts of alcohol, you are still far better off paying for what you want than going with a package that costs you well over $100 a day.

Disembarkation

1 out of 5
slow people with walkers always got priority, boarding and disembarking and held everyone else up.
Was this review helpful? 15

8 Comments

stacyandmikey     9 months ago

I disagree with your ship tip! Try adding tips, a couple drinks, good coffee, two bottles of water, one soda and WiFi for one day! You won’t beat pricing. Much better pricing with a package. Been on cruises with four companies. No one offers a package at this price point. It’s not $100 either.

Gwbigdog    1 year ago

Oops sorry 😞 thanks

Carnivalfoodie    1 year ago

cruising2004    1 year ago

Sorry you were disappointed with your cruise.

Ship2Shora    1 year ago

😳 wow

RetiredRay    1 year ago

Isn’t the Crown Princess departing 4 Aug 2023 an 11 day Alaska cruise? That means they return the 15th?

Itspeace4me    1 year ago

Sorry you were disappointed.

javawoody    1 year ago

Interesting??????

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