Disappointed first experience with princess

Item: Crown Princess
Rating: 2.9
Author: richmullen

Crown Princess Cruise Review to Hawaii

richmullen

Contributor Level: Second Mate

79 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 58

Overall rating:

2.9 out of 5

15 Night Hawaiian Islands (Los Angeles Roundtrip)

Sail date: January 31, 2023

Ship: Crown Princess

Cabin number: balcony

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This cruise was canceled 3 times. The ports changed twice. Air and hotel rebooting had to be made. Ship changed twice. Itinerary went ftom origional 16 days to 15 days. All in all just a disaster. Will give princess one more opportunity to show this was a fluke.

Embarkation

4 out of 5

Routine. Careful with passport info when pre registering. I entered passport number for my partner. She presented the passport "card" at checking and it isn't the same number as book passport. That caused a delay for us.

Ship experiences

Food and Dining

2 out of 5

Main dining room was average. Buffet was a disaster. Traffic flow is poor. Area is small and cramped. People waiting for omelets or toast blocked the line because of space. Food had little variety. No theme menu for Hawaii of all places.

Onboard Activities

2 out of 5

For so many sea days activities were lacking.

Entertainment

3 out of 5

Nothing to write home about

Service and Staff

4 out of 5

Staff wasn't up to par yet. They tried but lacked the experience. They seemed new to it all. Senior staff were very very professional and accommodating

Ship Quality

3 out of 5

Basically we'll kept. Buffet design terrible.

Cabin / Stateroom

4 out of 5

Overall what one expects. Prefer shower doors vs curtain. Really liked cloths closet area. So easy and accessible

Ship tip

My expectations were of a higher quality experience. But not this cruise or ship. I will try princess once more to see if this was just a bad one time cruise.

Thumbs up

Ports of call

Hilo, Hawaii

3 out of 5

Honolulu, Oahu

3 out of 5

Nawiliwili, Kauai

3 out of 5

Kahului, Maui

1 out of 5

Weather prevented going ashore.

Thumbs Up 0

Ensenada, Mexico

2 out of 5

Disembarkation

3 out of 5

Routine

Traveler Photos

6 Comments

billpaul 1 year ago

Maybe try a newer Princess ship your next go around. Even with refurbishing, she is still a soon to be 18 year old ship. There is o ly so much primping that can be done on the old girl.

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javawoody 1 year ago

Thanks for your review

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Gwbigdog 1 year ago

Thanks for sharing

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cruising2004 1 year ago

Sorry to hear of your disappointment. At least your willing to rebook another cruise. Thank you for sharing your experience.

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AuntPinkie 1 year ago

Appreciate your detailed feedback. Sorry you were disappointed.

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karlgrgurich 1 year ago

Wow. That really was not a good experience….. Changing dates etc is a huge issue. We’ve been on the Crown before…agree…not my favourite ship, but hard to decline when it’s an itinerary you want. Sure hope your next experience is better. We like the newer ships.

Thumbs Up 1

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Other reviews of this sailing

It was very good but sad to miss Maui due to wind.

terrible, PACKED FOR WARM WEATHER AN IT WAS FREEZING

Great relaxing trip to the Hawaiian Islands