Disappointed first experience with princess

Item: Crown Princess
Rating: 2.9
Author: richmullen

Crown Princess Cruise Review to Hawaii

richmullen

Contributor Level: Second Mate

37 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 47

Overall rating:

2.9 out of 5

15 Night Hawaiian Islands (Los Angeles Roundtrip)

Sail date: January 31, 2023

Ship: Crown Princess

Cabin number: balcony

Traveled as: Couple

Reviewed: 11 months ago

Review summary

This cruise was canceled 3 times. The ports changed twice. Air and hotel rebooting had to be made. Ship changed twice. Itinerary went ftom origional 16 days to 15 days. All in all just a disaster. Will give princess one more opportunity to show this was a fluke.

Embarkation

4 out of 5

Routine. Careful with passport info when pre registering. I entered passport number for my partner. She presented the passport "card" at checking and it isn't the same number as book passport. That caused a delay for us.

Ship experiences

Food and Dining

2 out of 5

Main dining room was average. Buffet was a disaster. Traffic flow is poor. Area is small and cramped. People waiting for omelets or toast blocked the line because of space. Food had little variety. No theme menu for Hawaii of all places.

Onboard Activities

2 out of 5

For so many sea days activities were lacking.

Entertainment

3 out of 5

Nothing to write home about

Service and Staff

4 out of 5

Staff wasn't up to par yet. They tried but lacked the experience. They seemed new to it all. Senior staff were very very professional and accommodating

Ship Quality

3 out of 5

Basically we'll kept. Buffet design terrible.

Cabin / Stateroom

4 out of 5

Overall what one expects. Prefer shower doors vs curtain. Really liked cloths closet area. So easy and accessible

Ship tip

My expectations were of a higher quality experience. But not this cruise or ship. I will try princess once more to see if this was just a bad one time cruise.

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