Nice Cruise but ship needs to be refurbished

Crown Princess Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 52

Overall rating:

3.9 out of 5
Verified Review
Crown Princess

10 Night Eastern Caribbean Voyager (Ft. Lauderdale Roundtrip)

Sail date: January 16, 2019

Ship: Crown Princess

Cabin type: Suite

Cabin number: E722

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Cruise was overall very nice. Had a little trouble with the cleanliness of our room and how worn and dated some of the areas were on the ship but had a nice time. Hope they refurbish the Crown soon!

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5
Food was good in the dinning room and the buffet. Nothing exceptional but average.

Onboard Activities

4 out of 5
We played a golf putting game and a bean bag toss. Wanted to play in a basketball tournament but it rained and the tournament was cancelled. Staff was very courteous and fun.

Entertainment

5 out of 5

Service and Staff

4 out of 5
Front desk receptionist and cabin steward were very courteous. We had anytime dining so had different waiters. Some were very friendly and others not so much. We really enjoyed Kevin our cruise director, he was fantastic!

Ship Quality

2 out of 5
Our room was not very clean. Hair in bathtub, rug not vacuumed and counters had spills that were not cleaned up. There were credit card receipts left in the drawer of the nightstand from the people on the last cruise. I complained to the front desk and the cabin steward seemed to do better. He was very polite and apologized. The ship has a lot of worn carpet in the buffet area and the stairs around the pool area were decaying at the edges and held water. Walls in the corridors were very worn and had a lot of scratches and dents. The Crown is an older ship but I hope they refurbish it soon.

Cabin / Stateroom

3 out of 5
Room was very nice but definitely not clean. At night we could hear a light deep engine vibrating noise. Thought it was the night club below us but it continued throughout the night. We did get used to it after the first 2 nights.

Ship tip

Nice ship but it is definitely in need of some updates.

Ports of call

Princess Cays (Cruise Line Private Island)

4 out of 5
Just shopped a little and stayed on the beach, Nice clean beach area

Charlotte Amalie, St. Thomas

4 out of 5
We took the Amazing mountain views and villa botanica excursion. It was very nice.

Bridgetown, Barbados

2 out of 5
Very dirty port and be prepared for the towns people to nag you to take one of their excursions. Can't hardly walk without them being in our face! We took the Carlisle Bay beach swim and scenic drive excursion. It was okay.

Castries, St. Lucia

5 out of 5
Excellent. One of our favorites. We took the Sulphur springs, and Pitons Scenic cruise with lunch. Wonderful!!!

Basseterre, St. Kitts

5 out of 5
We took the Souffa Stone Hike and beach getaway excursion. Very nice

Disembarkation

5 out of 5
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