Missed our favorite Port due to ship problems

Crown Princess Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2 out of 5
Crown Princess

7 Night Scandinavia (London Roundtrip)

Sail date: May 27, 2017

Ship: Crown Princess

Cabin type: Balcony

Traveled as: Couple

Reviewed: 7 years ago

Review summary

4 ports we got into two.   First port we missed Brugge    primary reason our ship was delayed leaving Southhampton by 7 hours due to computer issues on the ship.  It took the corporate office over 4 hours to figure out it was a hard drive issue but it was interesting how quickly that was figured out after the corporate office open in CA. 

Also tried calling the corporate office while on the trip for another issue and they are on Pacific Time in CA closed on the weekend there was no other number offered on the voicemail.  So if your 12 hours away they are not much help. 

We were given a $100 each onboard credit but that hardly makes up for missing one of our bucket list stops. 

Other than that it was fine. 

Ship experiences

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Was this review helpful? 7

3 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

odyssey    7 years ago

Looking forward to our cruise on the Crown 😎

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