Room service ,a disaster, anytime dining , the worst I ever have on a crurise ship

Crown Princess Cruise Review to Coastal - West Coast


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

1.0 out of 5
Verified Review
7 Night California Coastal (Los Angeles Roundtrip)
Sail Date: March 26, 2016
Ship: Crown Princess
Cabin Type: Balcony
Cabin Number: B218
Traveled As: Family (young children)
Reviewed: 1 year ago

We have also booked a balcony for my daughter and her two sons.  One night at 8:pm the sofa bed of my daughter's room was still not set, so I called room service.  The guy showed up and complained that he had many other rooms to serve.  In my twenty some years of travel, this was the worst I ever experienced.   

Anytime dining is a joke.  The ship has three small dining rooms. Every evening the seats were all taken by 5:15 pm and then you have to wait for one to two hours.  Reservation is allowed at 8 am.  By the time we called each morning, the earliest reservation  is 7:30 pm.  It seems that Princess has decided the best way to make money is to squeeze as many passengers as possible and let them eat buffet, which is just ordinary.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

try other companies for better luck

3 out of 5
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