Crown Princess Cruise Review to Mexico

Contributor Level: Deck Hand

4-6 cruises


Helpful Vote

2 out of 5

Much Happier with Carnival

Sail Date: February 01, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Buffet food was lukewarm, Limited accessibility to food.  Service personnel did not answer phone promptly, Cabin staff made no effort to learn our names. Cabin was much smaller than comparable room on Carnival. Confusing or no "signage" when instructed to go to a specific location. Loud "background" music in relax/reading/lounge areas.

Cabin / Stateroom
Cabin and bath MUCH smaller than comparable on Carnival.
Embarkation and Disembarkation
Confusing disembarkation instructions: told to carry our own luggage ONLY if one hand could be free for safety. Then told that luggage tags (for service) were ONLY for those who ABSOLUTELY needed help (infirm, weak, wheelchair, etc.)
Ship Quality
Destinations and Excursions
Service and Staff
Cabin steward made to effort to learn our names.
Food and Dining
Breakfast buffet food lukewarm. Limited access to buffet foods. "Open" dining not available for TWO without reservation or waiting 45 min... even when first open. Tried making reservations and preferred time not available.

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