Much Happier with Carnival

Item: Crown Princess
Rating: 2
Author: Debbrown63

Crown Princess Cruise Review to Mexico

Debbrown63

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Reviews: 0

Helpful Votes: 30

Overall rating:

2 out of 5

Verified Review

4 Night West Coast Getaway With Santa Barbara (Los Angeles Roundtrip)

Sail date: February 01, 2016

Ship: Crown Princess

Cabin type: Balcony

Cabin number: B753

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Buffet food was lukewarm, Limited accessibility to food. Service personnel did not answer phone promptly, Cabin staff made no effort to learn our names. Cabin was much smaller than comparable room on Carnival. Confusing or no "signage" when instructed to go to a specific location. Loud "background" music in relax/reading/lounge areas.

Ship experiences

Food and Dining

1 out of 5

Breakfast buffet food lukewarm. Limited access to buffet foods. "Open" dining not available for TWO without reservation or waiting 45 min... even when first open. Tried making reservations and preferred time not available.

Entertainment

5 out of 5

Service and Staff

3 out of 5

Cabin steward made to effort to learn our names.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Cabin and bath MUCH smaller than comparable on Carnival.