Lotus Spa Not relaxing

Crown Princess Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall Rating:

4 out of 5
Verified Review
Crown Princess

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: January 26, 2013

Ship: Crown Princess

Cabin Type: Oceanview

Traveled As: Couple

Reviewed: 5 years ago

Review Summary

On the whole, the cruise was wonderful. The fly in the ointment, so to speak, was the Lotus Spa. I used two treatments and TRIED to use two coupons from the Value Book. Just be clear on what the coupons can be used for Before you book anything. I thought I was booking treatments that qualified and found out after the fact, not so. Along with terrible customer service by Hestie and Sarah, it was not a relaxing expierence. They probably need to go back to class to learn how to treat the people that are there to be treated well.

Ship Experiences

Food and Dining

5 out of 5
Will and William were terrific in Michaelangelo

Onboard Activities

5 out of 5
Nice to have things to do all the time.


5 out of 5
Enjoyed all the shows and the Good time singers

Children's Programs


Service and Staff

5 out of 5
Very organized boarding and disembarking.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Sayan was wonderful, always spiffing up our room.

Ship Tip

There is a great quiet place on the 18th floor, Skywalker lounge. Great view!

Ports Of Call

Galveston, Texas

5 out of 5
Use a parking service

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5
See the botanical gardens

Belize City, Belize

3 out of 5

Cozumel, Mexico

3 out of 5
Been there lots, new area just off the ship
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