Lotus Spa Not relaxing

Crown Princess Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

4.0 out of 5
Verified Review
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: January 26, 2013
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 4 years ago
On the whole, the cruise was wonderful. The fly in the ointment, so to speak, was the Lotus Spa. I used two treatments and TRIED to use two coupons from the Value Book. Just be clear on what the coupons can be used for Before you book anything. I thought I was booking treatments that qualified and found out after the fact, not so. Along with terrible customer service by Hestie and Sarah, it was not a relaxing expierence. They probably need to go back to class to learn how to treat the people that are there to be treated well.





Food and Dining

5 out of 5
Will and William were terrific in Michaelangelo

Onboard Activities

5 out of 5
Nice to have things to do all the time.

Entertainment

5 out of 5
Enjoyed all the shows and the Good time singers

Children's Programs

n/a

Service and Staff

5 out of 5
Very organized boarding and disembarking.

Ship Quality

5 out of 5
Beautiful

Cabin / Stateroom

5 out of 5
Sayan was wonderful, always spiffing up our room.

Ship Tip

There is a great quiet place on the 18th floor, Skywalker lounge. Great view!

5 out of 5
Use a parking service
5 out of 5
See the botanical gardens
3 out of 5
3 out of 5
Been there lots, new area just off the ship
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