Lotus Spa Not relaxing

Crown Princess Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

4 out of 5
Verified Review
Crown Princess

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 26, 2013

Ship: Crown Princess

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 11 years ago

Review summary

On the whole, the cruise was wonderful. The fly in the ointment, so to speak, was the Lotus Spa. I used two treatments and TRIED to use two coupons from the Value Book. Just be clear on what the coupons can be used for Before you book anything. I thought I was booking treatments that qualified and found out after the fact, not so. Along with terrible customer service by Hestie and Sarah, it was not a relaxing expierence. They probably need to go back to class to learn how to treat the people that are there to be treated well.

Ship experiences

Food and Dining

5 out of 5
Will and William were terrific in Michaelangelo

Onboard Activities

5 out of 5
Nice to have things to do all the time.

Entertainment

5 out of 5
Enjoyed all the shows and the Good time singers

Children's Programs

n/a

Service and Staff

5 out of 5
Very organized boarding and disembarking.

Ship Quality

5 out of 5
Beautiful

Cabin / Stateroom

5 out of 5
Sayan was wonderful, always spiffing up our room.

Ship tip

There is a great quiet place on the 18th floor, Skywalker lounge. Great view!

Ports of call

Galveston, Texas

5 out of 5
Use a parking service

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5
See the botanical gardens

Belize City, Belize

3 out of 5

Cozumel, Mexico

3 out of 5
Been there lots, new area just off the ship
Was this review helpful? 16

1 Comment

Gwbigdog    2 years ago

Thanks for sharing your cruise.