NOT FOR AMERICANS!!!! AVOID

Cruises: 7+ cruises

Review: 1

Helpful Votes: 31

Review summary

AVOID THIS CRUISE LINE (any ship) IF YOU ARE AMERICAN! The ship operates by using an app for everything for booking excursions to ordering meals, and Americans do not have access to the app. Most of the crew spoke at least some English but no one else did. 90% of the announcements were made in other languages and only English if they wanted you to book at the spa. There was an English “representative” and she was nice but I had no way of getting in touch with her. Her hours of availability were on the app. The other guests were some of the rudest I’ve ever experienced but I think that’s just the European culture. Breaking in line, pushing you out of the way, walking into you, we even had a man rip the towel off of my daughters back after we got out the pool because he said it was his. They only give you pool towels in the room and you can’t get any more until the next morning. No turn down service in the evening. No cute towel creatures which is not a big deal but if you’re used to it you won’t get it here. We had an excursion we wanted to switch and they told us we couldn’t because it would make it under the number of the minimum required to go on the tour. So we couldn’t cancel or switch because they would lose money. You have to purchase a drink package otherwise you get a tiny glass of water to drink. Nothing more! No juice, coffee, tea, nothing!! And then with the drink package you are only allowed 1 water bottle per person per day (so I paid $1000 - $250x4 and was limited on water bottles… ridiculous!) There’s so many people on the boat that there’s lines for everything…. Bathrooms, breakfast, etc. There’s no food 24 hours a day. Snacks are offered at select times but they are subpar. It’s been a horrible experience overall and I am hoping this will help others not make this same mistake. Avoid!!! Avoid!!! Avoid!!!

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Barcelona, Spain

Cagliari, Sardinia

Naples, Italy

Civitavecchia (Rome), Italy

Genoa, Italy

Disembarkation