Great variety cruise
Costa Smeralda Cruise Review to Europe - Western Mediterranean
![Costa Smeralda](https://cruiseline-shipmedia.imgix.net/ship/costa-smeralda/2c7c7daa9636d8b2b95c9e65bcffad94.jpeg?auto=format,compress&w=160&h=120&)
7 Night Western Mediterranean (Rome Roundtrip)
Sail date: December 08, 2023
Ship: Costa Smeralda
Cabin number: 12183
Traveled as: Singles/Friends
Reviewed: 8 months ago
Review summary
I really enjoyed the places of port. Ship was nice. Difficult for Americans.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
It actually is not very American friendly… was impossible to join discount club, despite many times to go for in person help. The help was never there when I was told hours, and two times people took my room number, but never heard from club staff. Also, Americans with iPhone cannot have the Costa App. My excursions were cancelled as not enough English speaking, but when moved to another excursion, I never knew what time, bus number etc. when I asked staff, they said “you should know!.” I didn’t have app, new excursion not in original booking website, etc. Spa is like talking to a car salesman. Pushing very expensive products and upgrades in treatments all the time!
Ports of call
Palma De Mallorca, Balearic Islands