Very disappointed

Costa Smeralda Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.4 out of 5
Verified Review
Costa Smeralda

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: February 10, 2020

Ship: Costa Smeralda

Cabin number: 9259

Traveled as: Couple

Reviewed: 7 months ago

Review summary

Would 150% not recommend or go on another costa cruise. This was a new ship and was supposed to be to great destinations that were a total let down if you booked excursions with the cruise line. Entertainment, food, and excursions were less than mediocre at best. Sad this was a dark cloud following us on our anniversary cruise. Should have went with another cruise line.

Embarkation

4 out of 5
Normal

Ship experiences

Food and Dining

2 out of 5
Main dining room food was mediocre at best. Buffets were a little better but not much variety. Only good food was what you pay separate for at the restaurants.

Onboard Activities

1 out of 5
The best thing on the ship was the playroom where we took our little girl if that tells you how good everything was.

Entertainment

1 out of 5
Probably the worst entertainment I've seen on a cruise ship and nothing that's appealing. Best entertainment was bingo, and I don't even like bingo.

Children's Programs

4 out of 5
We brought our daughter tp the onboard play area and staff and playroom were great. This was the most fun part of our cruise just because our daughter was happy there and there was nothing else appealing to do onboard.

Service and Staff

3 out of 5
Waiters were friendly and attentive, but they were constantly messing up our orders. Service in the Japanese restaurant was not good.

Ship Quality

3 out of 5
Cleanliness was good, but ship layout was okay. The Colosseo was very oddly made and didn't provide for good viewing in many areas.

Cabin / Stateroom

5 out of 5
Loved the cabin and space.

Ship tip

bring twice the amount of money you'd thought you'd need and don't go with high expectations

Ports of call

Barcelona, Spain

5 out of 5
Went out of this location so we stayed extra days and loved it.

Palma De Mallorca, Balearic Islands

5 out of 5
Beautiful city and cathedral. Did our own thing here.

Civitavecchia (Rome), Italy

3 out of 5
Was dissapointed in the dirtiness of some areas that our excursion took us, but it was cool to see the popular areas. Was HIGHLY disappointed in the excursion that we booked with the ship. Almost everything we saw from a bus and couldn't hop off to view things. WE passed the colosseum in the bus and were not able to get a good view or even a picture because we passed on only one side of the bus and not the other. Wish this excursion was better.

La Spezia, Italy

4 out of 5
Left our excursion because it was terrible and did our own thing. We went to Pisa on our own and enjoyed it. Half of our excursion group parted ways with the group within an hour of it starting because it was that bad.

Savona (Genoa), Italy

3 out of 5
Nothing overwhelming to see here. Wish we would have gone to Monaco because nothing else they offered at this port was very enticing.

Marseille (Provence), France

5 out of 5
Loved France and the excursion that took us to the cathedral and surrounding areas. Beautiful city.

Disembarkation

2 out of 5
Forgot our bags and didn't give great disembarkment time or instructions
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