Costa Serena Cruise Review to Europe - Western Mediterranean

Third Mate

4-6 cruises


Helpful Votes

2 out of 5

Not as good as other Cruise Lines

Sail Date: February 09, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Food was just O.K. very small portions for dinner so it forced you to order more courses and made the staff work much harder. No buffet for dinner as other lines. Inconsistant wake up times. One day we didnt recieve one. One day we got one on time. Next day we got one a half hour early. Staff was unclear on common questions. Had a shuttle from the airport but not one returning. Airport an hour away had to get a taxi (100 Euros). Only one English speaking TV station (BBC) in room. All excursions were cancelled for lack of English speaking people.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions


Good for the French and Italians that dominated the ship but not for the Americans. Been on 5 Cruise lines and this one ranked on the bottom

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