Not a good experience

Costa Pacifica Cruise Review to Europe - Eastern Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.7 out of 5
Costa Pacifica

7 Night Eastern Mediterranean (Bari Roundtrip)

Sail date: June 18, 2022

Ship: Costa Pacifica

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Our bad experience was mainly about 1) layout of the ship 2)rudeness of the Italians on board 3) internet very expensive 4) concierge long queues and won't answer the phone 5) concierge not well signed 6) photographers in our faces during dinner every night 6) excursion let down 7) tender so hot we were fainting on board 8) doors to balcony should be sliding not banging our cabins shook from surrounding cabins. Didn't sleep at all by the end of the cruise we were exhausted. Shows were short 30 mins. Long queues for food. Italuans misbehaving in jacuzzi mainly children jumping in and out. Very bad taste. My husband does not own a smartphone and he could not read menus or bar list. It was an argument every night with the bar staff. Quite an embarrassment. Expensive Internet charges and I was 22hrs without it on one day. We will not promote it due to the above.

Embarkation

4 out of 5
Well organised although one must have a smart phone

Ship experiences

Food and Dining

4 out of 5
We rate them 4 out of 5.

Onboard Activities

3 out of 5
Quizes

Information Office

1 out of 5

Concierge hidden and long queues we r blue badge and not a good review. Also one receptionist taking one guest at a time. 3333 never answered. Internet expensive and for 22hrs couldn't use it

Internet Center

1 out of 5

Long queues

Entertainment

4 out of 5
Good shows but 30mins too short

Children's Programs

No children

Service and Staff

5 out of 5
Very good

Ship Quality

2 out of 5
The design of the ship is confusing to say the least. Concierge not well marked. To go to deck 5 one has to go to higher deck. 7 days of confusion. Never again apacifics

Cabin / Stateroom

4 out of 5
We had a balcony but the slamming of the doors from surrounding cabins kept us awake. Couldn't sleep one full night. Very noisy.

Ship tip

The excursions were awful and not well organised in Mykonos and Santorini. In fact we didn't disembark in Bari and Catania

Ports of call

Mykonos, Greece

5 out of 5
The guide made us walk in 40celcius and we moaned she didn't care almost fainted. Bus 16. Terrible experience

Santorini, Greece

1 out of 5
Again rush and over crowding. Very hot on the tender. We are disabled. Ship and tender not equipped for wheelchair users or for walking sticks. The heat killed us

Disembarkation

5 out of 5
Best thing leaving the ship. What made our experience horrible were the Italians on board. Disgusting behaviour. Will never go with a cruiseliner with Italians on board. Why don't 3333 answer the phone? High price paid for social media Internet and 22hrs were stolen from my usage
Was this review helpful? 7

5 Comments

byhisgrace    2 years ago

Appreciate your feedback. Sorry this cruise didn't meet your expectations 😕

GabeNSteph    2 years ago

Thanks for sharing

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.

Gwbigdog    2 years ago

Oops 😬 thanks

RetiredRay    2 years ago

Maybe cruising is not for you, especially international. To many Americans, Italians appear rude, but from my experience that is just cultural differences.