7 Night Western Mediterranean (Rome Roundtrip) Sail Date: February 12, 2011 Ship: Costa Magica Cabin Type: Balcony Reviewed: 6 years ago
The ship was the Magica of Costa Cruise Lines.It was very clean.Smoking allowed in designated areas but drifted into non smoking areas which was difficult to deal with.This was my 5th cruise and I was not impressed by staff.Robotic like.Not particularly personable/friendly.They got the job done but without a spark.
Ports and excursions very good.Bike trip in Palma de Mallorca was an excellent experience.Guide experienced and helped make it a fun and informative tour.
Food and Dining
1 out of 5
poor quality of foods.Repetitive menu-buffet items.Breakfast,lunch,tea,always the same foods.Midnight offered only pizza slices.
3 out of 5
Service and Staff
3 out of 5
This was my 5th cruise and I found staff to be bland,unfriendly,robotic like.They were professional and got the job done but without any spark.The wait staff in dining room showed annoyance.We as customers felt uncomfortable to make requests or communicate if an error in order was made.
3 out of 5
smoking in delegated sections however frequently not adhered to by passengers.Very clean.Discrepancy in ship's passenger size on web site and information provided on ship.
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