If you have a child, and are concerned for safety...

Celebrity Summit Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 50

Overall rating:

2 out of 5
Verified Review
Celebrity Summit

9 Night Sailing's Biggest Regatta In Bermuda (Cape Liberty Roundtrip)

Sail date: June 18, 2017

Ship: Celebrity Summit

Cabin type: Balcony

Cabin number: 7086

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

You would think that a cruise ship as prestigious as celebrity cruises, would had everything working in a tiptop condition. However that was not my experience on this cruise. My wife and I took our 15-month-old son on this cruise, and experienced excessive aggravation in trying to get a safe highchair at our table.

 

For the first three days, every time we request the highchair the steward would bring us one with a broken clip. I don't know about you, but my 15 month old loves to try and stand up henceforth why it is so important to be a will to buckle him in. On more than one occasion, we told the steward we need a different highchair because the clip is broken on this one; only to have them return with a different highchair with the clip broken on that one, and would take them 2 to 3 times to find a highchair with a buckle was functioning properly.

 

The second day in the cruise while getting on one of the elevators the door shut as I was entering on me and chipped the crystal on my watch. I filed the report and will see how much fun it is for them to replace or repair my watch.

 

Not to say that it was all bad, there were a few highlights in service. Our evening dining waiter Carmelo, was literally the best waiter that has ever waited on me. I have been on over 12 cruises before, and Carmelo was the best!  

 

Our state room Porter, Jesse was also very caring and intuitive to our needs. Had it not been for these two people, I probably would've gotten off the ship in Boston and just went home before going to Bermuda for four days. Literally Carmelo and Jesse have made up for most of the egregious aggravation I endured from the rest of these incidences.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Very small, and NOT ada complient in any way, shape or size.

Ship tip

Snorkel Park in Bermuda may be the only paid beach on the island, but is close, has a shuttle train that goes to it, and is VERY family friendly. Diamonds International is the only place that has reliable FREE wifi.

Ports of call

Cape Liberty (Bayonne), New Jersey

5 out of 5

Boston, Massachusetts

5 out of 5

King's Wharf, Bermuda

3 out of 5

Traveler Photos

I'm the celebrity on Celebrity Cruises Daddy, I'll call room service for you.
Was this review helpful? 50

3 Comments

larrystaco    7 years ago

All I can say is that some vacations need to be taken minus 15 month olds. They can be great kids, and you can love them to death, but the can definately increase the difficulty of trips. They can color the memory of your entire vacation.

steelhead    7 years ago

ridiculous complaints.

jjfkkfhaf    7 years ago

I usually stay out of negative reviews as everyone can have a bad experience with anything. This just seems petty. Two bad experiences turn the whole cruise into a 2 star review, and one is not the ships fault, hahahahaha! 1) highchair is their fault, but seems they solved it. It's called persistence and patience. 2) watch crystal broken by elevator doors, really? Not to say it didn't happen or that it wasn't ships fault but u obviously had wrist/watch in the way. I can't believe they won't cover it, but to have it as an excuse to lower ratings, seems petty. Little things happen, out of everyone's control. Back to the highchair...seems like a miscommunication that ended up solved. Should the clips all work? Yes. Could you say that others have children that don't jump from their chairs so they didn't have a need to fix or didn't know cuz others didn't have issue. Too many variables and they did solve with persistence.

Other reviews of this sailing