Poor Cruise , Lots of issues.

Celebrity Summit Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

1 out of 5
Celebrity Summit

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: April 15, 2017

Ship: Celebrity Summit

Cabin type: Balcony

Cabin number: 8017

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

Book this cruise over a year ago, found out two weeks before the cruise, that the ship had engine issues and the cruise would be shorten to 3 nights. Pretty strange for a ship that just went through a major remodel.  We lost out on several island stop's in addition to a Man over board on another ship, which we joined in the search and also in countered some electrical problems with the ship which caused further delays.  We understand these things may happen, but our biggest beef is the way Celebrity and are handling refunds, credits or compensation. Had to change and extend air flight, hotel, Rental car and more.  Lost out on the main islands, Antigua, St. Kitts, Barbados,  We will see how this turns out.  A word from us.  Buyer be ware.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The staff kept the room nice.

Ship tip

Not Much to share, few island stops.

Ports of call

San Juan, Puerto Rico

3 out of 5

Philipsburg, St. Maarten

5 out of 5
Was this review helpful? 5

2 Comments

jjfkkfhaf    7 years ago

not sure why they would need travel insurance? It was Celebrity issue. Celebrity needs to take care of full paying customer when trip is interrupted, not customer paying for insurance in case Celebrity fails to honor

lolabean    7 years ago

I hope u had travel insurance 😬

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