Bermuda great Summit not so..

Celebrity Summit Cruise Review to Bermuda

Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review

Sail Date: August 30, 2015
Ship: Celebrity Summit
Cabin Type: Inside
Cabin Number: 3109
Traveled As: Couple
Reviewed: 2 years ago

We arrived a little late to board. Check in was great (no body there) however, when we got to the ship the photo people were gone, no one to greet us at the entrance and no champagne. We just went to our room. First thing you do on a cruise is to check the water...pressure and hot. We had neither. I informed customer relations not once but three times. NO hot water for 5 nights (tepid at best) and pressure not really. First breakfast in dinning room  no coffee till more than half way thru. Did not go back till last day and guess what coffee was late and never got a second. Dinners were ok but waiters (Norman) never learned our names and again...the coffee for the desert came when we were almost done. He (anthony) did get it on the 5th night. Selections were ok I did enjoy the rack of Lamb. The Cosmopolitan (buffet style)  was ok as well. All in all  Bermuda Island was great but the Summit can't compare to Royal. Sorry

Food and Dining

3 out of 5
Could have had better selections. Did not like the bowl of bread. Servers are better (Royal does)

Onboard Activities

3 out of 5


3 out of 5
Comedians and magic were great. Staff productions ok

Service and Staff

3 out of 5
Needed to address our water problem better

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Jesse, was good. He cleaned and made up bed always on time. Clean. Remember to leave towels on floor and glasses out of holders. Still he needed to address our water problem better. He did tell CR and we did 3 times but to no avail.

Ship Tip

Ship was clean. We spent most of our time aft on deck 11. great there. no one was there most of the time. POOL was too crowded but we enjoyed the the calm.

5 out of 5
Since the ship leaves at 4.15 going to Hamilton on friday at 10.00 was perfect. (20 min ferry) Spent 2 .5 hrs and got back in time to have dinner.
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