Worst Celebrity cruise experience

Celebrity Summit Cruise Review to Bermuda

Hummingbird6205

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 48

Overall rating:

2 out of 5

Verified Review

Sail date: August 02, 2015

Ship: Celebrity Summit

Cabin type: Balcony

Cabin number: 8029

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Celebrity is one of my favorite cruise lines as it caters to the 55+ age group. I have enjoyed every cruise with them except for this one. What a zoo! I might as well have been on Carnival or Disney. Kids were everywhere running up and down the halls, slamming doors at all hours of the day and night, and just generally loud and obnoxious.

The ship seemed overbooked, if that is possible. There were people everywhere. The pool area was a sea of people as was the buffet. Wait times for the Select dining in the main dining room were as long as an hour, something that has never happened before on Celebrity.

The staff was swamped, so service was below normal. Our room attendant did a poor job of cleaning, and the shower stall was dirty. We only saw him twice during the entire cruise. Toiletries were never replaced, so it was good that we had brought our own.

Bermuda was beautiful. We enjoyed our visit there very much, but we would never do this cruise again.

Ship experiences

Food and Dining

3 out of 5

overcrowded

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Ship Quality

3 out of 5

Service below part and rooms not up to standard for cleanliness

Cabin / Stateroom

3 out of 5

Location was fine with a decent size balcony. Bathroom was not clean, but the rest of the room was ok.

Ports of call

Cape Liberty (Bayonne), New Jersey

3 out of 5

5 Comments

Hummingbird6205 9 years ago

twhite1.....Thank you for your comments. You are right on target regarding our unhappiness with this cruise. Yes, we are over 55 and didn't expect the cruise to be like it was. I have nothing against Carnival or Disney. They both cater to specific populations, which is great. And I have nothing against children, having raised three of my own. The problem here was the lack of control by the parents

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twhite1 9 years ago

Every cruise line, not just Carnival. I've never been on Celebrity, just RCCL and Princess. They all have their issues, no line is perfect. I hope you enjoy your next cruise. Ours is in 37 days.....yaaaaay!! Can't wait 😃😃😃

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twhite1 9 years ago

I don't think this person is uptight at all. I just think that they had a bad time this time because they had a bunch of loud children running around. I don't think Carnival is the problem. I think it's more the parents that let their kids run amuck at all hours. When someone pays a lot to take a nice relaxing vacation, they should be able to get that (especially in their own cabin). That goes for

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twhite1 9 years ago

Or the Daycare at Sea ( Disney). It seems that older crowds prefer Celebrity.

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twhite1 9 years ago

Are you over 55? Carnival just has a reputation for being a spring break cruise line. I'm sure there wasn't an insult intended. When we were going on our shuttle to Port Canaveral, the shuttle driver asked who was going on Royal , the party ship (Carnival)

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