Service Needs some work
Celebrity Summit Cruise Review to Bermuda
Sail date: June 23, 2013
Ship: Celebrity Summit
Cabin type: Oceanview
Traveled as: Large Group
Reviewed: 11 years ago
Review summary
While there were lots of wonderful thing about this cruise I was also disappointed as well. The service was not up to par and depending upon who you spoke with, not all of the staff was warm and friendly. Dinner the first night took 3 1/2 hours. Luckily, it got better every night. I was also disappointed with the photo gallery. Their packages were horrible. I traveled with a large party due to celebrating my parents 50th Anniversary, all family, and I would have spent the money on the unlimited package. However, that did not include other pictures of people from my party. It was a rip off. Plus they did not even offer a USB option. Lastly, I was promised a $100 on board credit at the time of booking which was never given to me. Even though I inquired and requested at guest services. Much to my dissatisfaction my request went unfulfilled. I would cruise again, but with a different line.Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Bistro on Five had very good food. Service depended on which waiter you got. For a healthier breakfast and lunch head to the Aqua Spa.
Ports of call
Cape Liberty (Bayonne), New Jersey