First time on Celebrity

Celebrity Summit Cruise Review to Bermuda


Contributor Level: Cruise Director
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 29

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: June 09, 2013
Ship: Celebrity Summit
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 4 years ago
Some things on this cruise were very good, other things, not so much. The good things first. Food and service in main dining room was excellent. Our stateroom was one of the nicest we've ever had, and attendant did an excellent job keep it clean. Most the nightly entertainment was very good. Now the bad. First day embarking set a bad tone right off the bat. Staff were not friendly and the port was icky. It is an older ship in need of some TLC, lots of things in disrepair. Two of three shower heads in Therapy pool area did not work. Hot tubs were barely lukewarm. Someone must of got sick in Therapy pool on day 4 or 5, and it was never cleaned out. Most of ship seemed understaffed and most staff not very friendly. They seemed stressed and overworked. Because of that, Lido deck buffet was terrible. You had to wait for someone to dish up your food, cafeteria style, instead of getting your own. Stations so far apart, food got cold, before you could eat it. Portions way too much or way too little. You'd wait in long line for ice cream and they would give you a tiny bit. And most of the time the soft serve machine was out of order. And coffee urns were forever empty. Entertainment was great except for their "star Broadway performance". I was so excited before the cruise, thinking we would see a boardway "play". We got a has-been woman, singing all by herself with a piano. Not impressed! My biggest complaint was, I have a condition that I take acupuncture for. The first time I discovered how much it helps, was on a Carnival cruise. I was in such pain and thought I'd try it. It worked like a miracle. I found someone at home and continued it. I paid a huge amount of money on this cruise to get acupuncture and was no help at all. He did something stupid with suction cups and used very few needles. I should of demanded my money back, but didn't. I regret that. All in all, I do not think we will book on Celebrity line again.

Food and Dining

5 out of 5
diningroom good, buffet just ok

Onboard Activities

3 out of 5
did see much going on, evening pool party was boring

Entertainment

3 out of 5
not much activities, most entertainment very good.

Children's Programs

3 out of 5
no kids for us

Service and Staff

3 out of 5
some seemed overworked and not very friendly

Ship Quality

3 out of 5
needs some TLC

Cabin / Stateroom

5 out of 5
like the room and attendent very much

Ship Tip

Forgot to mention in review, we thought the illusionist was rude and condescending. He was not nice to a middle age man he brought on stage and made comments about a group of middle age women being unattractive. We thought he was so talented, but did not enjoy his show because of his personality.

1 out of 5
icky!!! Staff rude.
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