wonderful cruise but.......

Celebrity Summit Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 31

Overall rating:

3 out of 5
Verified Review
Celebrity Summit

7 Night Bermuda & New England (Cape Liberty Roundtrip)

Sail date: May 16, 2010

Ship: Celebrity Summit

Cabin type: Oceanview

Traveled as: Family (older children)

Reviewed: 14 years ago

Review summary

Celebrity officials were NO where to be found during the self debarkation process. No direction nor guidance provided when leaving the ship. No celebrity official were even visible in an area holding at least 150 guests. No official manning elevators to help direct the flow of guests to deck one to leave ship. Waited 1/2 hour on line just to board an elevator to get off ship. Elevators were being abused by other guests by passing the designated gathering places and filling the elevators on other floors not allowing the guest that waited in the correct area to get on the elevator. Some guests even rode the elevators from floor 2 to floor 11 just hoping to get down to one. Celebrity tossed aside the departing guest like used trash because they were not going to be making any money on them since they were departing the ship. My elderly mom was so stressed by the end of the debarkation process that she had to sit and rest before she could walk to the car.

Ship experiences

Food and Dining

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Celebrity officials were NO where to be found during the self debarkation process. No direction nor guidance provided when leaving the ship. No celebrity official were even visible in an area holding at least 150 guests. No official manning elevators to help direct the flow of guests to deck one to leave ship. Waited 1/2 hour on line just to board an elevator to get off ship. Elevators were being abused by other guests by passing the designated gathering places and filling the elevators on other floors not allowing the guest that waited in the correct area to get on the elevator. Some guests even rode the elevators from floor 2 to floor 11 just hoping to get down to one. Celebrity tossed aside the departing guest like used trash because they were not going to be making any money on them since they were departing the ship. My elderly mom was so stressed by the end of the debarkation process that she had to sit and rest before she could walk to the car.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

King's Wharf, Bermuda

3 out of 5
Time consuming and costly to get to hubs of activity. Ferry rides to any area.

Boston, Massachusetts

3 out of 5
port to activity center too far apart. Expensive to get to the heaRT OF ACTIVITY

Newport, Rhode Island

1 out of 5
Don't Miss: no

Pros: food,ship amenities

Cons: debarkation process

Recommends Celebrity Summit? Yes!

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