Terribly Noisy Room - Placed directly under the busiest part of the buffet! No Sleep!

Item: Celebrity Solstice
Rating: 2
Author: sharipack05

Celebrity Solstice Cruise Review to Alaska - Inside Passage

sharipack05

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 24

Overall rating:

2 out of 5

Verified Review

7 Night Alaska Tracy Arm Fjord (Seattle Roundtrip)

Sail date: June 09, 2017

Ship: Celebrity Solstice

Cabin type: Suite

Cabin number: 2131

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Your rep placed us under the busiest part of the buffet. 24/7 of rolling cars, vibrations from those carts and heavy footsteps. We literally did not sleep for 7 nights! You are supposed to be cruise experts - you should be aware of customer complaints regarding rooms and know which rooms are better on the ship. We trusted your "experts"! We learned while on the ship that our room has constant complaints regarding the noise! We booked this 11 months in advance so there were plenty of choices! This was an expensive trip - the cruise costs us over $6200 and for that we had no sleep. We are extremely disappointed with your company and intend to make sure that others do not have their vacations ruined by your "cruise experts"! Completely unacceptable !

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Noisy, noisy and noisy - unbearable noise. Suite 2131 is located directly under the noisiest part of the buffet. It is impossible to sleep. We had to use earplugs and pillows over our heads, but it did not block out the noise from above or the vibrations from the carts. We found out the Solstice has had numerous complaints, yet your company recommended this room 11 months in advance! We trusted your services and you failed us miserably. You should never place anyone in this room - we are still recovering from the lack of sleep. It took a toll on both of us and ruined our much anticipated (and expensive) vacation.

Ship tip

Don't book cabin 2131

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5 Comments

cece1951 7 years ago

I always bring ear plugs. They come in handy on planes and cruises or if you are traveling with a snorer.

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odyssey 7 years ago

What a shame ð

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twangster 7 years ago

This forum isn't the cruise line or a travel agency. No one here booked your cruise or picked your cabin. You have learned a valuable lesson though, always look at deck plans and see what is above and below your cabin. Who did you book your cruise with?

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deb44 7 years ago

Number

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deb44 7 years ago

What was your room nunbet

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