Mislead on cash back bonus

Item: Celebrity Solstice
Rating: 3
Author: larrymatson

Celebrity Solstice Cruise Review to Hawaii

larrymatson

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 18

Overall rating:

3 out of 5

Verified Review

Sail date: April 26, 2016

Ship: Celebrity Solstice

Cabin type: Balcony

Cabin number: 8168

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I was quoted one value for a cash back bonus on the phone, but when I claimed the bonus after trip, was informed it was $50 less. When I asked about the difference, I was told that I was mistaken about the phone quote, and that if I had clicked on a link in the invoice, I would have correct value.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Honolulu, Oahu

5 out of 5

Lahaina, Maui

5 out of 5

Kailua-Kona, Hawaii

5 out of 5

Hilo, Hawaii

5 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5

5 Comments

OldHoncho 8 years ago

Some people need to be angry to feel validated.

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meghad23 8 years ago

And the cruise itself?????

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Dutch3901 8 years ago

I'm certain that it's the principle to you but for me, $50 is about 1% of what we paid for our cruise when I factor in airfare, pre-cruise hotel, good cabin, excursions, etc. I tell first time cruisers to not let a 10 minute inconvenience ruin a 7 day cruise, and for me, I would apply the same philosophy to 50 dollars. I make an effort to not let issues like this shape how much I enjoy my cruise..

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BDRebel 8 years ago

Was this a cash-back from the travel agent, on board credit from the cruise line, or am I just not following at all?

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CrusinTim 8 years ago

So your WHOLE cruise was bad because of a promised booking issue? How about the food, entertainment, ship or Ports?

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