Celebrity Solstice Cruise Review to Hawaii

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
4

5 out of 5

Hawaii cruise on Celebrity Soltice

Sail Date: April 26, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Balcony

We just cruised from Hwaii to Vancouver BC on the Soltice April 26, 2016. This cruise while nice and OK it didn't seem to quite match the others we've done on Celebrity. The Shore  Excursion Dept. was very confused and we received several different answers about a shore excursion. We'd also bought the speciality dining package when we arrived on board. They didn't have our reservation at all when I called to confirm the 1st one. Then we received a call that they had put in the wrong cabin number. This was corrected but the second one instead of at 6:30 that we had requested it was 8:30. The third one was corrected to 6:15. The food was very good and the waiters great. 

Our waiters in the dining room were excellent and went out of their way to accommodate anything we asked for. I was disappointed that the menus have less as the everyday choices now. Very disappointed that a baked potatoe wasn't on it but if it was specifically asked for then it was served. 

The entainment at night didn't seem to be as good as in the past. But we loved the Hawaian dancers that sailed with us and taught end classes. The lady that did the talk on the Titantic was awesome. 

I still have one bag floating around somewhere. It was such a madhouse with three ships in port disembarking at the same time. That part was very unorganized and uncornidated between ships and the port. Our bus was supposed to leave at 9:00 and it didn't get out till 10:00 so a lot of people were disappointed they didn't get to see everything before it headed to the airport drop off. 

Cabin / Stateroom
We have been on this a ship before. It's getting to the point it needs to be refreshed.
Entertainment
Service and Staff
Great dining wait staff
Food and Dining


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