siloutte british isles

Celebrity Silhouette Cruise Review to Europe - Western Europe


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

3.0 out of 5
Verified Review
12 Night British Isles (Amsterdam Roundtrip)
Sail Date: July 15, 2015
Ship: Celebrity Silhouette
Cabin Type: Balcony
Cabin Number: 8142
Traveled As: Couple
Reviewed: 2 years ago

We enjoyed this cruise but had several experiences that we felt shouldn't have happened.  The embarkation process was deplorable.  I have never seen such chaos and it took over 2 1/2 hours to get on the ship because there were not enough british immigration people to handle the 3000 guests.  Due to weather our trip to edinburg was delayed which we all understood but we were left out in the bay with very little activity and poor communication from the captain as to what the situation was.  Our last day at sea was also cut very short because the captain said there was stormy wether around amsterdam and he had to get the ship in through the locks.  Everything was shut down about 12;30 in the afternoon and we lost our last day of our cruise  When this happened the crew proceeded to start preparations for the next group of passengers and we all felt we were being pushed out the door with no where to go!  Transport to the airport was good but the luggage was in a pick up at one end of the airport and our flight was all the way at the other end of a very large airport that was quite confusing.  All in all, we had a good vacation and got to be at st andrews for the british open but felt disappointed with celebrity for what is claimed to be a luxury cruise

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5
we had a great waiter named Michael in select dining and our assistant room attendant

Ship Quality

5 out of 5

Cabin / Stateroom

the cabin service was very good up until the last day which i'm sure was not our attendants fault
3 out of 5
if you use the train make sure you get reliable help as to where you are going We asked some young men on the platform for help and they sent us in the wrong direstion which wound up costing us 2 hours of our 1 afternoon in amsterdam
5 out of 5
3 out of 5
not much to do but a very pretty port
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