Celebrity Silhouette Cruise Review to Europe - Northern Europe

Contributor Level: Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
20

5 out of 5

Great Experience on the Silhouette

Sail Date: June 21, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

This was an awesome cruise.  The Celebrity staff is one of the most hard working that I have seen.  They are always ready to do their best to make sure you have a fantastic experience onboard.  The extra touch they offer when returning from an excursion really made our day.  I just love the hot chocolate they give you as you are waiting to board the ship after a fun filled day.  The dining room staff was great. Pero was our waiter and did a great job to make our dinner an "experience".  Randy our bar waiter kept our drinks flowing and Armand also provided us with great service.

Customer relations was always available to help.  The cabin stewards did a wonderful job keeping our cabin in great shape.  I have cruised on several cruise lines and the staff on Celebrity really takes it up a notch to provide great service.  The staff work long hours.  I am an early riser and see them working in the morning and then after leaving the bar in the evening they are still working but always with a smile on their face and a friendly word.

Food and Dining
The food was fantastic and Pero was an excellent waiter and made our dinners a fun and fantastic experience. He and his assistant Armand gave us excellent service.
Service and Staff
Entertainment
I loved the shows and evening entertainment, however, having the event in the central foyer did not give us room to view it. Why did you not put those activities in the Sky Lounge were more of us could experience it.
Onboard Activities
There were so many activities offered at the same time, I was not able to do all that I wanted to. I would suggest varying the times.
Destinations and Excursions
The excursions on this trip were mostly good with one or two exceptions. When I contacted the excursion manager, she took care of the situation to our satisfaction.
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
The cabin was great, loved the veranda, the location was good also, mid ship right near the elevators or stairs.

Tip

We had the classic drink package and I would highly recommend it, it gave me the opportunity to try many new things, especially the coffee drinks and smoothies in the Aqua Spa Café which was fantastic with healthy drinks and foods.



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