Not as good as we expected

Item: Celebrity Reflection
Rating: 3.7
Author: lisaf8277011241

Celebrity Reflection Cruise Review to Caribbean - Bahamas

lisaf8277011241

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.7 out of 5

Verified Review

4 Night Key West & Bahamas (Ft. Lauderdale Roundtrip)

Sail date: August 26, 2024

Ship: Celebrity Reflection

Cabin number: 6154

Traveled as: Family (young children)

Reviewed: 15 days ago

Review summary

Shows were not impressed, dinner menus of opus were almost same every night, cabin and public area felt a bit outdated. But fortunately the staff at the restaurants were very friendly and helpful.

Embarkation

5 out of 5

They offer wheelchair service.

Ship experiences

Food and Dining

3 out of 5

My daughter is about to start her PhD next month, so my husband and I booked two balcony rooms to celebrate. On the first night, we went to the designated Opus restaurant on the 3rd floor at our assigned time, only to find out that we were seated at a large table shared with three other families we didn't know! We immediately refused and insisted on being given a separate table for our family. At first, the manager tried to dismiss our request by saying there weren’t enough seats, but after we persisted, the manager finally arranged for us to dine at the Opus restaurant on the 4th floor, where there were plenty of individual tables available! I really don’t understand why they initially arranged a shared dining table for us—was this the experience we paid for on this trip?

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Shows were not impressed compared to other cruises.

Service and Staff

5 out of 5

What made us happy during this trip was the excellent service from the restaurant staff, especially Li Juan at the Oceanview Cafe on the 14th floor and Param at Opus on the 4th floor. We are grateful to them!

Ship Quality

4 out of 5

A bit outdated.

Cabin / Stateroom

4 out of 5

We appreciate our steward for keeping our cabin clean every day though we barely met him.