Celebrity is declining
Celebrity Reflection Cruise Review to Caribbean
11 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)
Sail date: April 01, 2019
Ship: Celebrity Reflection
Cabin type: Balcony
Traveled as: Couple
Reviewed: 5 years ago
Review summary
CEO Lisa is implementing fundamental changes to the operation of Celebrity. Changes cater to the young who have neither the time nor finances to fill ships. Cruised Edge in Mar, Reflection in Apr. Many changes, few of which I consider beneficial most harmful. Time to give up Loyalty and move on if things don’t go back to Celebrity Excellence.Embarkation
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As a seasoned Capt Club member don’t expect the excellence of Celebrity past. The new CEO appears to be bent on pacifying everyone other than the 98% cruising clientele. Hopefully the Board of Directors will get wind of this and reign her in before it is too late.