Very disappointing!

Celebrity Reflection Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2.0 out of 5
Verified Review
7 Night Eastern Caribbean Getaway (Miami Roundtrip)
Sail Date: January 10, 2015
Ship: Celebrity Reflection
Cabin Type: Balcony
Cabin Number: 9207
Traveled As: Couple
Reviewed: 2 years ago

SadAngryThe boarding process was horrendous.  There was no special line for Elite Capt Club members. Having been on this beautiful ship once before, I was confident that would be a wonderful cruise. We had requested a table for two in advance. It took us three days to obtain it. One of the head waiters, in our opinion was rude, disrespectful and unprofessional. It was reported to Guest Relations and the Restaurant Mgr. A waste of time. We never did receive an apology. We have given up on Celebrity.  Never again.  They just lost two frequent cruisers. We would not recommend this line to anyone!

 

 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

In my opinion, I would not recommend this ship.

5 out of 5
5 out of 5
One of my favorites.
Was this review helpful? 7

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