Had fun but will think twice about every going on Infinity again. Maybe worth another chance after dry dock

Item: Celebrity Infinity
Rating: 3.1
Author: carolynterry

Celebrity Infinity Cruise Review to Caribbean - Western

carolynterry

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.1 out of 5

5 Night Western Caribbean (Miami Roundtrip)

Sail date: February 24, 2020

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 8051

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Had fun but will think twice about every going on Infinity again. Maybe worth another chance after dry dock

Embarkation

3 out of 5

Acceptable

Ship experiences

Food and Dining

3 out of 5

Main dining room food and service was only fair. Buffet food was poor in quality and often cold. No change in variety. Disappointing. Speciality restaurants were better, of course their goal is to have you spend more for acceptable food.

Onboard Activities

4 out of 5

Paid extra for access to Persian Garden spa. Pools were ok.

Entertainment

4 out of 5

Rock cruise with 70s headliners. Enjoyable, but hired sound management team had difficulties

Children's Programs

No children

Service and Staff

4 out of 5

Waiters were rushed and didn’t seem to enjoy their jobs. Our room steward was exceptional!!!

Ship Quality

3 out of 5

Definitely needs dry dock. Worn and needs upgrade

Cabin / Stateroom

3 out of 5

Nice size, mattress needs to be replaced. I sanitize by cabin and found areas that needed more than just a quick wipe down with dirt left behind for sometime, especially in bathroom

Ship tip

Wait until after upgrade at dry dock in 2020

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Very busy port! Be sure to arrange reliable transfers to airport with ample time. Our shuttle was late and tunnel to highway was closed, so we missed our flight home

Thumbs Up 0

Cozumel, Mexico

1 out of 5