Good Cruise to Sample South America

Celebrity Infinity Cruise Review to South America

cshager72

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

4 out of 5

Verified Review

14 Night Chile & Argentina (Valparaiso To Buenos Aires)

Sail date: January 22, 2017

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 7175

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We started the cruise with a 2 night pre-cruise stay in Santiago at the Sheraton. Everything was wonderful at the hote, and we felt very comfortable in the neighborhood and around the city. We used the subway, did a lot of walking, and used the "hop on - hop off" bus. Santiago was a great place to explore.

Our transportation to Valparaiso was delayed as we were told that the Infinity was being sanitized due to illnesses on the past cruise. Celebrity arranged for guests to remain at the hotel until early afternoon and provided a buffet lunch that included wine. The food and service were excellent.

When we arrived at the terminal in Valparaiso, the line stretched from the counter to the entry doors. We waited in line for 2 1/2 hours to embark. This was unacceptable! Celebrity Ty's had their power to have guests arrive at the terminal. They should have scheduled buses to arrive at different times. Considering the guests were seniors, they should have had better planning to embarkation.

We were in a balcony cabin, and all was fine. However,the stateroom in getting to look a bit tired, and there was mildew in the shower.

Celebrity was careful about sanitation. Staff was constantly going cleaning surfaces where guests would make hand contact, and announcements were made about how to keep healthy. The buffet was not self serve for 3/4 of the cruise. Everything was served by the staff.

The shore excursions were expensive, and most were very good. One excursion was a disappointment. Shore time was limited when an excursion was booked.

The food, for the most part, was excellent. We were disappointed with the seafood in the main dining room.

The constant selling of upgrades was a bit obnoxious.

The entertainment was good good but not great. It was mostly singers.

All in all, we enjoyed the cruise.