The ship was generally in poor repair, although the room was nice. When they painted the metal trim, they got a lot of paint on the windows and glass, so it looked really sloppy. The water in the hottubs wasn't at all hot. The dance floor in the disco had loose boards. Some of the decorative lights were not working or were falling down. The stateroom, however, was immaculate.
Ship experiences
Food and Dining
1 out of 5
Food quality in the dining room was okay, but could have been better. There was not many desserts available, they only had one special dessert buffet during the entire 7-day cruise.
Entertainment
1 out of 5
We didn't find a lot of activities that suited us. There were several days where we could find no scheduled activities that sounded fun.
Children's Programs
3 out of 5
Although we didn't have children with us, we saw a lot of kids' groups and they seemed to be enjoying themselves.
Service and Staff
3 out of 5
Our stateroom attendent seemed to do only the minimum required, and sometimes not even that. We had to ask him three times for ice on the first day, but after that, he made sure to have it available for us. The bartenders were great. Other reviewers called them "contrary" but we didn't feel that way at all.
Ship Quality
1 out of 5
Restrooms were clean and well-kept. Public areas were pretty clean but in need of some repair. The layout of the ship was easy to learn, but there was really only one alternative place to eat, besides the main dining room, so it often got really crowded. We had to stand in line for most meals not eaten in the dining room.
Cabin / Stateroom
3 out of 5
Stateroom was clean, well-kept and comfortable. Balcony was very large, but we had upgraded our stateroom to concierge class.
We did the Wilderness Exploration and Crab Feast. The exploration portion was not much more than taking a boat over to some crab pots and back, but it was fun to see the crab. We even got to hold them. The crab feast afterward was excellent. The Dungeness crab was even better than snow or king crab and we got all we could eat. It was great! The city itself is beautiful, especially the colorful buildings.
We panned for gold, which seemed harder than it actually was. Just when we were going to give up, we found gold! It's a short, interesting excursion. We also did some dog sledding which was a blast and the funnest part of this cruise. However, it can get VERY muddy out there so don't wear nice clothes. The Mt. Roberts Tramway is not an excursion, but you can take it up the mountain, as it's right at the dock. It was expensive ($27 per adult) but the scenery was very much worth it.
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