disappointed in roomt

Item: Celebrity Equinox
Rating: 4
Author: jhockette

Celebrity Equinox Cruise Review to Caribbean - Southern

jhockette

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 57

Overall rating:

4 out of 5

Verified Review

10 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 04, 2016

Ship: Celebrity Equinox

Cabin type: Inside

Cabin number: 7148

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Thought the room we would have had a couch like shown in brochure. Not the case we had a different room that had no couch and was different there the pictures in the brochure. The ship let us to believe they might have another room the next morning so we did not unpack to find out the next morning the ship was sold out. They have to have already known that but chose to put us off for another day. Then they said all the rooms with 2 people in them had no couches.The couple across from our room had couch and only 2 in the room. They didn't even give us a credit of $1.00 for the mix up!!!!

Ship experiences

Food and Dining

5 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

except for the room problem

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

told you in earlier comment.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Basseterre, St. Kitts

5 out of 5

Bridgetown, Barbados

5 out of 5

Philipsburg, St. Maarten

5 out of 5

6 Comments

TeresaC1963 8 years ago

No he didn't book a room with a sofa. He said he thought he was based on a picture in a brochure. He failed to check the room configurations. That's not worth letting your cruise be ruined.

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13Tolbert 8 years ago

Sorry to disagree with these that posted implying you are wrong to be unhappy. From what I understand you BOOKED a stateroom with a sofa and EXPECTED a sofa for the money you paid the cruise line. Then you had NO sofa. Guess I'm weird but you really should get what you pay for. Hope you did have a nice time though.

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TeresaC1963 8 years ago

My cabin on my upcoming cruise has a couch and I kind of wish it didn't. I'd rather have the extra room. But I'm not going to let that change my experience whatsoever. I'm not going for the cabin anyway. Lol

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gaylenesmith969 8 years ago

If there was only 2 of you why would you need a couch anyway? I mean as long as you had another chair so that you don't have to sit on the bed is sufficient. What astounds me so much is that people want everything on their vacation to be just like home!! NOT GOING TO HAPPEN!!!!

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TeresaC1963 8 years ago

Who booked your cruise for you? There are plenty of options between this site, the cruise line sites and others where you can check your cabin configuration ahead of time. Not all cabins look like the brochure. It depends on what you booked. And they don't always know right away if there will be no shows or last minute passengers. A couch shouldn't ruin your cruise one way or the other.

Thumbs Up 2

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teddygoogs 8 years ago

So you let the lack of a couch rent space in your head. Did you have any fun at all?

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Other reviews of this sailing

Great cruise for a couple!

Celebrity Equinox Tops the Competition

Far from luxury cruising.