disappointed in roomt

Celebrity Equinox Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall Rating:

4.0 out of 5
Verified Review
10 Night Ultimate Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 04, 2016
Ship: Celebrity Equinox
Cabin Type: Inside
Cabin Number: 7148
Traveled As: Couple
Reviewed: 1 year ago

Thought the room we would have had a couch like shown in brochure. Not the case we had a different room that had no couch and was different there the pictures in the brochure. The ship let us to believe they might have another room the next morning so we did not unpack to find out the next morning the ship was sold out. They have to have already known that but chose to put us off for another day. Then they said all the rooms with 2 people in them had no couches.The couple across from our room had couch and only 2 in the room. They didn't even give us a credit of $1.00 for the mix up!!!!  

Food and Dining

5 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5
except for the room problem

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
told you in earlier comment.
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