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Celebrity Edge Cruise Review to Panama Canal, Central America

det2020

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 16

Overall rating:

3.9 out of 5

11 Night Southern Caribbean & Panama Canal (Ft. Lauderdale Roundtrip)

Sail date: December 22, 2022

Ship: Celebrity Edge

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

My belief for any company, especially when you're known for your customer service, should have the staff to be sure you keep that reputation. If you cannot handle the amount of customers you have on board with the amount of staff, then don't take so many passengers! Also, my favorite thing about a new year's eve celebrity cruise is the ice sculpture at midnight. I'm so disappointed it didn't happen.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Eden was amazing

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Loved the Uptown Boys and Marty Thomas.

Children's Programs

no kids

Service and Staff

2 out of 5

The service in all the restaurants except Eden was horrible. They do not have enough staff to give the usual customer service. State room attendant was awesome as was some of the bar staff. The staff at the pool bar was horrible at service. I was waiting while they kept taking other people.

Ship Quality

3 out of 5

The infinity balcony is horrible. If I want a balcony, I want to sit outside. I know cabins are small and they think this balcony makes the room bigger but it's just a room with a window that goes down. That is NOT a balcony. Ship was clean Very disappointed there was no ice sculpture at the pool for New Years Eve

Cabin / Stateroom

4 out of 5

Took this cabin because I don't like the infinity balcony. The cabin was great especially going through the Panama Canal. I didn't hear any engines or smell any gas/oil. Great cabin.

Ship tip

Eat at Eden. There is a light for the mirror on the side of a box next to the charger box.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

embarked here

Thumbs Up 0

Cartagena, Colombia

3 out of 5

Saw the fortress which was great but the people are in your face selling all the time. It was very uncomfortable especially when you tell them no and they keep coming back.

Thumbs Up 0

Panama Canal Transit

5 out of 5

Going through the locks was amazing especially from the sunset veranda

Thumbs Up 0

Colon, Panama

3 out of 5

Didn't stay long and could not go outside a mile perimeter.

Thumbs Up 0

Oranjestad, Aruba

5 out of 5

Loved Aruba - did a sunset sail.