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Item: Celebrity Eclipse
Rating: 3.7
Author: n2mizzou

Celebrity Eclipse Cruise Review to Alaska - Inside Passage

n2mizzou

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 11

Overall rating:

3.7 out of 5

Verified Review

7 Night Alaska Hubbard Glacier (Vancouver Roundtrip)

Sail date: September 03, 2023

Ship: Celebrity Eclipse

Cabin number: 9205

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Great cruise that was ruined on 2nd day by a accident that was 100% Celebrity's fault! A lot of money spent to have it ruined by someone's else's mistake. We can thank Rose in guest relations for the bad taste left over her accusing my wife for being at fault for the accident. Not sure how a wrongly assembled mustard dispenser is anyway our fault. Mustard shot into my wife's eye and all over her hair and clothes. They offered a whooping $50.00 for a ruined shirt, pants and shoes.

Embarkation

4 out of 5

Long but ok.

Ship experiences

Food and Dining

4 out of 5

Main dining was really good. Buffet was ok just too many repeated dishes.

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

3 out of 5

Severs were awesome however management on the other hand was terrible! My got hurt on the boat and management made little effort to make the accident right.

Ship Quality

3 out of 5

Pool area very dated and need of rehab.

Cabin / Stateroom

4 out of 5

A little need of updating needed but comfortable.

Ship tip

Drink package pricing was ridiculous. Over $500 for two to get bottled water and sodas.

Thumbs up

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5

Cruise Inside Passage, Alaska

5 out of 5

Icy Strait Point (Hoonah), Alaska

1 out of 5

Boring stop.

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Cruise Hubbard Glacier

5 out of 5

Juneau, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Disembarkation

4 out of 5

Much faster than getting on.

11 Comments

Ladyjunecliff 1 year ago

I hope your wife has completely recovered. I had orange spray into my eye cutting it up. Not a pleasant experience! So sorry this happened to her.

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Classysailor 1 year ago

We have encountered the not so delightful Rose on a previous cruise and I will almost guarantee its the same person. Really surprised she has a job

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deconz 1 year ago

Thanks for sharing

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Bilgeclass 1 year ago

Was it just Great Value mustard or Grey Poupon? Could have something to do with the compensation amount.

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Gwbigdog 1 year ago

Thanks for sharing

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gwright1129 1 year ago

Not really sure how one gets mustard in their eye, but ok.

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Davinci1978 1 year ago

How did you get hurt?

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JimOhio 1 year ago

This might not have happened if the cruise line had eMustard drills available on their app.

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javawoody 1 year ago

Appreciate your comments

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cruisent 1 year ago

$50 for mustard in the eye sounds fair to me. And just place the shirt in cold water quickly to keep it from staining. Not a big deal imo. Be glad they gave you $50.

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cruising2004 1 year ago

Thanks for sharing.

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